Product Documentation

Global Server Load Balancing


This feature is available as an option with a Citrix ADC standard edition license, but is included with the enterprise and platinum edition licenses.

Citrix ADC appliances configured for global server load balancing (GSLB) provide for disaster recovery and ensure continuous availability of applications by protecting against points of failure in a wide area network (WAN). GSLB can balance the load across data centers by directing client requests to the closest or best performing data center, or to surviving data centers in case of an outage.

In a typical configuration, a local DNS server sends client requests to a GSLB virtual server, to which are bound GSLB services. A GSLB service identifies a load balancing or content switching virtual server, which can be at the local site or a remote site. If the GSLB virtual server selects a load balancing or content switching virtual server at a remote site, it sends the virtual server’s IP address to the DNS server, which sends it to the client. The client then resends the request to the new virtual server at the new IP.

The GSLB entities that you must configure are the GSLB sites, the GSLB services, the GSLB virtual servers, load balancing or content switching virtual servers, and authoritative DNS (ADNS) services. You must also configure MEP. You can also configure DNS views to expose different parts of your network to clients accessing the network from different locations.


To take full advantage of the Citrix ADC GSLB features, you should use Citrix ADC appliances for load balancing or content switching at each data center, so that your GSLB configuration can use the proprietary Metric Exchange Protocol (MEP) to exchange site metrics.

How GSLB works

With ordinary DNS, when a client sends a domain name system (DNS) request, it receives a list of IP addresses of the domain or service. Generally, the client chooses the first IP address in the list and initiates a connection with that server. The DNS server uses a technique called DNS round robin to rotate through the IPs on the list, sending the first IP address to the end of the list and promoting the others after it responds to each DNS request. This technique ensures equal distribution of the load, but it does not support disaster recovery, load balancing based on load or proximity of servers, or persistence.

When you configure GSLB on Citrix ADC appliances and enable Metric Exchange Protocol (MEP), the appliances use the DNS infrastructure to connect the client to the data center that best meets the criteria that you set. The criteria can designate the least loaded data center, the closest data center, the data center that responds most quickly to requests from the client’s location, a combination of those metrics, and SNMP metrics. An appliance keeps track of the location, performance, load, and availability of each data center and uses these factors to select the data center to which to send a client request.

The following figure illustrates a basic GSLB topology.

localized image

A GSLB configuration consists of a group of GSLB entities on each appliance in the configuration. These entities include GSLB sites, GSLB services, GSLB service groups,  GSLB virtual servers, load balancing and/or content switching servers, and ADNS services.

Global Server Load Balancing

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