Installing SureConnect

SureConnect files must be installed on the alternate content server, which can be the same as the primary server.

On a Windows server, extract the sc_xx.exe file (where xx is the build number), or on a UNIX server, extract the sc_xx.tar file (where xx is the build number).

Note: You must install SureConnect in the default Web root directory.

If the alternate content server is the same as the primary server, place the SureConnect and alternate content files in any directory under the Web root directory. Specify this path when you add a policy to configure SureConnect. By default, SureConnect files are installed in the /NetScaler appliance directory under the default Web root directory.

If the alternate content server is different than the primary server, the SureConnect and alternate content files must be in a unique directory under the Web root directory. By default, this unique directory is the /NetScaler system directory. Specify this path when you add a policy to configure SureConnect.

The following files are extracted:

  • Alternate content files (progressbar.htm, alternatepage.htm, and barandpage.htm)
  • System-Logo.gif
  • Customer-Logo.gif
  • Sample.gif
  • README.txt.

Installing on UNIX

This section describes how to install SureConnect alternate content on a UNIX server. The following are the prerequisites:

  • The UNIX server is running the Apache server.
  • The shell with the # prompt is in use.
  • Apache is installed in the default location.
  • The sc_xx.tar file is downloaded from the organization’s Web site into the /var/ftp/incoming directory.

To install SureConnect

  1. At the command prompt, navigate to the htdocs directory:

    cd /usr/local/apache/htdocs
    
  2. Type the following command:

    tar xvpf/var/ftp/incoming/sc_xx.tar
    

The output from the .tar file is displayed. A /NetScaler system directory is created under the specified path and the SureConnect files are installed.

Installing on Windows

This section describes how to install SureConnect alternate content on a Windows server. The following are the prerequisites:

  • The server is running the Microsoft Internet Information Server.
  • The DOS prompt is being used.
  • The SureConnect zip (self-extracting) file is downloaded from the organization Web site using FTP into the C:inetpubwwwroot directory.

To install SureConnect on Windows

Do one of the following:

  • At the command prompt, navigate to the wwwroot directory:

     cd c:inetpubwwwroot
    
  • Type the name of the executable file:

     sc_xx.exe
    
  • Double-click the sc_xx.exe icon from the Microsoft Windows Explorer Web browser, extract from the compressed file into the default path (for example, the c:inetpubwwwroot directory).

Output from the zip file is displayed. A /NetScaler system directory is created under the specified path, and the SureConnect files are installed.

Installing SureConnect