Product Documentation

Profile management and Self-service Plug-in

Dec 04, 2012

By default, Profile management excludes the Windows Start menu folder. This means that Citrix Self-service Plug-in users cannot see their subscribed applications in the Start menu. Adjust this default behavior by removing the folder %APPDATA%\Microsoft\Windows\Start Menu from the Exclusion list - directories policy. In addition, when using GPOs for configuration, it is best practice to delete the Profile management .ini file. These actions ensure that the Start menu folder containing subscribed applications (and any user-created subfolders) are processed by Profile management.

Note: If you are using the Profile management .ini file rather than Group Policy, remove this entry from the default exclusion list in that file.