By default, Profile
management excludes the Windows Start menu folder. This means that Citrix
Self-service Plug-in users cannot see their subscribed applications in the
Start menu. Adjust this default behavior by removing the folder
%APPDATA%\Microsoft\Windows\Start Menu from the
Exclusion list -
directories policy. In addition, when using GPOs for configuration, it is
best practice to delete the Profile management .ini file. These actions ensure
that the Start menu folder containing subscribed applications (and any
user-created subfolders) are processed by Profile management.
Note: If you are using
the Profile management .ini file rather than Group Policy, remove this entry
from the default exclusion list in that file.