Product Documentation

About Citrix Receiver for Chrome 1.9

Nov 01, 2017

Citrix Receiver for Chrome is hosted on StoreFront servers and enables users to access virtual desktops and hosted applications from a web browser. Resources delivered by XenDesktop and XenApp are aggregated in a StoreFront store and made available through a Citrix Receiver for Web site. With Citrix Receiver for Chrome enabled on the site, users can access desktops and applications within their web browsers without needing to install Receiver locally on their devices.

When used in conjunction with the centralized customization and branding capabilities of StoreFront 3.0, users of this Citrix Receiver for Chrome release will receive a centrally managed app and desktop selection experience from StoreFront.

What's new in version 1.9

Enhanced clipboard support

Citrix Receiver for HTML5 now supports HTML format in addition to plain text between client and a session. This support is useful for Office apps and browsers. Enhanced clipboard support is only available on Chrome and Safari browsers.

How does it work?

Prior to introducing this feature, Citrix Receiver did not support copying and pasting HTML-formatted text from a local application to another application (for example, Microsoft Excel) using the Paste Special feature. As a result, the targeted app (in this case, Microsoft Excel) would not retain its HTML formatting characteristics. 

At this relesae, you can copy HTML content and retain formatting; when copying a link in Chrome, a <img> tag is added in HTML format, which effectively allows you to copy images as well as text. This feature is richer than plain text, but does not work in all applications.

For this feature to work, you must add the following registry entry to the VDA:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Citrix\wfshell\Virtual Clipboard\Additional Formats\HTML Format

"Name"="HTML Format"


Using Registry Editor incorrectly can cause serious problems that can require you to reinstall the operating system. Citrix cannot guarantee that problems resulting from incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Make sure you back up the registry before you edit it.


For additional information about the issues resolved by the introduction of this feature, refer to support articles available on the Support site (CTX112063 and CTX086028).

Hardware encode webcam support

Citrix Receiver for Chrome provides an enhancement to webcam redirection functionalty at this release. H.264 hardware encoding for webcam input helps reduce CPU load and increases battery efficiency for Chromebook devices. These devices have encoders for H.264, which leverage Intel functionality through the PPB_VideoEncoder API. 

Known issues

  • A session may crash while copying and pasting a large amount of data inside a session. Citrix recommends copying less than 10 MB of data when using the clipboard.
  • Citrix recommends that you use an absolute path rather than a relative path in File Transfer registry settings.
  • Citrix Receiver for Chrome does not support cross language keyboard.
  • When contents are copied from a document on Google drive (Gdrive) to a session the format of the copied content may not be maintained. To resolve this issue, open the document containing the copied content using the respective app (for example, Google docs, Microsoft Word or Excel) and perform clipboard operations. This should reserve the format at the session side.
  • The keyboard combination ALT+F4 does not work as expected within a session. To resolve this issue, use the Search/Windows key prior to using the ALT key press sequence (for example, Search/Windows key+ALT+F4); this effectively allows you to directly use top row keys of a Chrome book as function keys, there is no need to continually use the Search/Windows key sequence.