Product Documentation

About Receiver for HTML5 1.3

Nov 01, 2017

Receiver for HTML5 1.3 offers users secure self-service access to virtual desktops and apps provided by XenDesktop and XenApp using only a standard web browser. Receiver for HTML5 1.3 is bundled with StoreFront 2.5, requiring no separate installation on your device or through StoreFront. Receiver can also be used with NetScaler Gateway and StoreFront to provide remote access to desktops and apps.

Resources provided by XenApp and XenDesktop are aggregated in a StoreFront store and made available through a Receiver for Web site. Users without Citrix clients installed on their devices log on to the Receiver for Web site using HTML5-compatible web browsers and access their desktops and apps directly in browser tabs.

What's new

This release offers the following new features and enhancements:
  • Host to client redirection. You can now open URLs from your session to your local device.
  • Improved graphics rendering offers support in XenDesktop 7.x, improved cursor interactivity, and higher frames-per-second display.
  • LongCommandLine parameter support. Receiver now offers support for the LongCommandLine parameter when provided in an ICA file.
  • Audio and video sync. Receiver now ensures audio and video functionality are synced by adjusting audio playback.
  • HTML5 Receiver engine independent upgrade support. After you have upgraded to StoreFront 2.5, you can update the HTML5 engine over existing StoreFront installations without upgrading StoreFront. Independent HTML5 engine hosting capability is also offered in this release.
  • Error handling and logging in supported browsers. Receiver now supports file logging in Chrome, Firefox, and Internet Explorer.
  • Enhanced cursor responsiveness. Receiver now reduces delay between the session and the server, offering smoother cursor navigation within the session.

Known issues

The following is a list of known issues in this release:
  • Users cannot connect directly to applications provided by XenApp deployments that include the SSL Relay without using Access Gateway. To work around this issue, ensure that all users, including users on the local network, connect to the Receiver for Web site through Access Gateway. [#289816]
  • When you use an Intel GPU in a RemotePC, some websites containing Adobe Flash videos may cause Internet Explorer to crash within your Receiver session. If this occurs, use the appropriate procedure below as a workaround. If your RemotePC has another GPU (for example, AMD or NVIDIA) in addition to the Intel GPU, follow these steps:
    1. From the device manager, copy the Hardware ID of the GPU that is not Intel into the clipboard. To access this ID, open the Details tab and select Hardware Ids from the Property drop down menu. From Hardware Ids, copy the top entry into the clipboard.
    2. Depending on your computer's processor architecture type, create one of the following registry keys:
      • x86
        • Navigate to HKLM\Software\Citrix\Vd3d\AdapterMerit\ and make the following updates.
        • Type: REG_DWORD
        • Name: paste from clipboard
        • Data: 3
      • x64
        • Navigate to HKLM\Software\Wow6432node\Citrix\Vd3d\AdapterMerit\ and make the following updates.
        • Type: REG_DWORD
        • Name: paste from clipboard
        • Data: 3
    3. Restart Internet Explorer for the registry updates to take effect.

      If your RemotePC has only the Intel GPU, use steps 1 and 2 above to locate the Hardware ID of the Intel GPU and set its AdapterMerit registry key to 0. [#444902]


  • Receiver for HTML5 does not support client drive mapping. [#289827]
  • Custom cursor functionality is not supported for Internet Explorer. [#444926]
  • Audio functionality is not supported for Internet Explorer. [#444924]
  • In some browsers, copying and pasting large amounts of text from the session to the clipboard may cause the session to hang. [#450406]