Product Documentation

About Citrix Receiver for HTML5 1.4

Nov 01, 2017

Receiver for HTML5 is hosted on StoreFront servers and enables users to access virtual desktops and hosted applications from a web browser. Resources delivered by XenDesktop and XenApp are aggregated in a StoreFront store and made available through a Receiver for Web site. With Receiver for HTML5 enabled on the site, users can access desktops and applications within their web browsers without needing to install Citrix Receiver locally on their devices.

What's new

This release provides the following new features and enhancements.

Print to PDF. Users can convert to PDF documents opened with hosted applications or applications running on virtual desktops to PDF. The PDF is then transferred to the local device for viewing and printing from a locally attached printer.

Clipboard operations. Users can copy and paste different types of data, including text, tables, and images, between hosted applications, both within the same session and between different sessions. Only plain text can be copied and pasted between hosted applications and files or applications running on the local device.

Secure WebSocket connections. Receiver for HTML5 supports secure WebSocket connections over Secure Sockets Layer (SSL) for direct connections to XenDesktop and XenApp without NetScaler Gateway.

End-user experience metrics. Receiver for HTML5 collects and makes available various metrics on user sessions to enable you to monitor the user experience through Director.

Receiver unique ID per device. Receiver for HTML5 generates a unique client name for each browser the first time a session is started and uses this name for all subsequent sessions, enabling you to track license usage for hosted applications.

Known issues

The following is a list of known issues in this release. Read it carefully before installing the product.

Receiver for HTML5 cannot access desktops and applications when connecting directly over HTTPS

Users connecting directly over HTTPS, without using NetScaler Gateway, who attempt to access desktops and applications with Receiver for HTML5 see the following error message: "Citrix Receiver cannot create a secure connection in this browser. Refer to the Citrix Knowledge Center article CTX134123." Workarounds are available for Chrome and Firefox, but not for Internet Explorer. For details, see

Copy and paste between sessions does not work with Internet Explorer and Safari

Users running Internet Explorer or Safari cannot copy and paste data between different sessions. [#495281]

Multiple VM hosted applications published on the same machine cannot be started

When Internet Explorer and Safari users start a VM hosted application and then attempt to start a second VM hosted application published on the same machine, the second application fails to start. When Chrome and Firefox users disconnect a VM hosted application and then attempt to start a second VM hosted application published on the same machine, the second application fails to start. [#494814]

Citrix PDF Printer does not work with Safari 6

Users running Safari 6 cannot use the Citrix PDF Printer to convert documents opened with a hosted application or an application running on a virtual desktop to PDF and transfer the document to the local device. [#493870]

Applications cannot be started in a new browser tab on iOS devices

When Receiver for HTML5 is set to start desktops and applications in a new browser tab rather than the existing browser tab containing the Receiver for Web site, which is the default setting, iOS users cannot start applications. [#472924]

Some location-based time zones cannot be mapped on non-Windows operating systems

When you set the Use local time of client policy to Use client time zone in Studio, users accessing virtual desktops on non-Windows devices in time zones different from that of the desktop might not see the same time zone location and instead see the default time zone for the UTC offset. [#460538]

Third-party popup blockers will block Receiver for HTML5 client auto-reconnect attempts

To re-establish their session, users can manually initiate a reconnection by clicking on a published Receiver application. To prevent the popup blocking software from interfering with the reconnect attempts, users can either disable popup blocking software or configure the software to allow popups from the StoreFront host or relevant domain. [#452754]