Product Documentation

Configure the Customer Experience Improvement Program (CEIP)

When you participate in the Citrix Customer Experience Improvement Program (CEIP), anonymous statistics and usage information are sent to Citrix to help Citrix improve the quality and performance of Citrix products. For more information about CEIP, see About the Citrix Customer Experience Improvement Program (CEIP).

By default, you are automatically enrolled in CEIP when you install Citrix Receiver for Linux. The first upload of data occurs approximately seven days after you install the Receiver. The data collected for active users is uploaded to the CIS server every seven days.

Registry setting that controls enrollment in CEIP:

  • Location: <ICAROOT>/config/module.ini
  • Section: CEIP
  • Entry: EnableCeip
  • Value: Enable (Default) / Disable

The following anonymous information is collected. The data does not contain any details that identify you as a customer. When EnableCeip is set to Disable, only the Receiver version information is collected. Data point|Description ———-|——– Machine ID|Identifying the machine where data originates Linux kernel version|String denoting the machine’s kernel version Linux OS name and version|String denoting the Linux OS name and version of the machine Data collection date|Denoting the date when data capture is done CPU model name|Denoting the CPU model of the client machine System memory information|Collecting system memory information involving total RAM, free RAM, buffer RAM, shared RAM, total swap, free swap, and number of current processes Monitor resolution|Fetching the monitor resolution of the client machine Desktop environment|Fetching details on whether the current desktop environment being used in of type -XDG_CURRENT_DESKTOP or DESKTOP_SESSION Browser version|Fetching information on the browser being used – firefox / chrome / and so on USB devices information|Fetching information about USB ports available on the client system Flash version|Fetching information on the Flash version being used Locale version|Denoting the locale version Language information|Mapping the keyboard and fetching this information Schema information|Fetching Receiver schema information Multimedia redirection|Boolean value denoting whether this feature is enabled Webcam redirection|Boolean value denoting whether webcam redirection is enabled Flash redirection|Boolean value denoting whether Flash redirection is enabled MediaStream|Boolean value denoting whether media stream feature is enabled. This includes speed screen audio and video functionality.

Configure the Customer Experience Improvement Program (CEIP)

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