Product Documentation

Citrix SCOM Management Pack 1.1 for License Server

Aug 14, 2017

Citrix SCOM Management Pack for License Server is an availability and performance management solution that extends end-to-end service monitoring capabilities of Microsoft System Center Operations Manager (SCOM) to include the Citrix Licensing infrastructure.

Citrix SCOM Management Pack for License Server allows you to:

  • Improve Licensing infrastructure availability and health. Licensing availability is being checked with continuous TCP port probing and active license server services checks, as well as health checks of the Citrix vendor daemon process.
  • Gain deeper insight into the license server performance and License usage information
  • Know what the amount of product licenses is and the ratio of license usage. With Citrix SCOM Management Pack for License Server, you are notified when the license is about to expire or when the license usage is growing too fast. License server's critical processes are measured for high CPU usage and high memory consumption.

Citrix SCOM Management Pack for License Server introduces a couple of license usage reports. These provide you with an overview of product license usage over time. There are also trending reports that help you plan your licensing resources.

Citrix SCOM Management Pack for License Server fully integrates the topology, health, and performance data into SCOM. It provides centralized monitoring in SCOM and covers the following key scenarios:

  • Is the license server up and running?
  • Is the Licensing infrastructure (that is, the Citrix Licensing, Citrix Web Services for Licensing, and other related Windows services) operational?
  • Are the Citrix Licensing and Citrix Web Services for Licensing responsive for Citrix Products?
  • Are the product licenses about to expire?
  • Is the Subscription Advantage membership about to expire?
  • Has license usage reached or exceeded the configured thresholds?
  • Are there any events that indicate a problem with license server?
  • How well the license server processes are performing?
  • Have any performance thresholds been violated?


The following diagram shows how the Citrix SCOM Management Pack for License Server connects the SCOM management platform and the Licensing infrastructure. The following figure depicts a high-level view of the Citrix SCOM Management Pack for License Server architecture:

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