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Nov 27, 2017

Optional configuration

Tuning thresholds for performance monitors and rules

Some monitors and rules have default thresholds that might need additional tuning to suit your environment. You should evaluate monitors and rules to determine whether the default thresholds are appropriate for your environment. If a default threshold is not appropriate for your environment, you should baseline the relevant performance counters, and then adjust the threshold by overriding them.

For a complete list of monitors and rules, see the Citrix SCOM Management Pack for ShareFile Reference Guide.

Discovering objects

For general information about discovering objects in SCOM, see the Object Discoveries in Operations Manager 2007 web page on the Microsoft TechNet website.

The following table lists the object types that Citrix SCOM Management Pack for ShareFile discovers in the monitored environment.

Object type

Description

Account

A ShareFile user account object.

Service

A Windows service object on the StorageZone Controller computer.

Service Group

A group of Windows service objects on the StorageZone Controller computer.

ShareFile Root

The root object of Citrix SCOM Management Pack for ShareFile topology.

SSL Certificate

A SSL certificate object on the StorageZone Controller computer.

SSL Certificate Group

A group of SSL certificate objects on the StorageZone Controller computer.

StorageZone (Azure)

A StorageZone object that is using Microsoft Azure storage.

StorageZone (Local)

A StorageZone object that is using a locally maintained network file share.

StorageZone Controller

A StorageZone Controller object.

StorageZone Group (Citrix)

A group of Citrix-managed StorageZone objects.

StorageZone Group (Private)

A group of customer-managed StorageZone objects.

Manually importing included management packs into SCOM

For general instructions about how to import management packs into SCOM, see the How to Import an Operations Manager Management Pack webpage on the Microsoft TechNet website.

To import the sealed management packs for ShareFile manually, do the following:

  1. Log on to the management server computer.
  2. Launch the SCOM Operations console.
  3. In the Administration view, click Management Packs.
  4. In the Tasks pane, expand Actions, and then click Import Management Packs.
  5. In the Import Management Packs dialog box, click Add, and then select Add from disk.
  6. In the Online Catalog Connection dialog box, click No.
  7. In the Select Management Packs to import dialog box, browse to the folder that contains the following management pack files, select those files, and then click Open.

○ Comtrade.Citrix.Library.mp
○ Comtrade.Citrix.ShareFile.mpb

      8. Click Install.

Customizing sealed management packs

Similarly to customizing the default SCOM management pack, you can customize the sealed management packs that ShareFile Management pack provides. For details, see the Microsoft TechNet website: