Citrix Content Collaboration data source

The Content Collaboration data source represents the Citrix Content Collaboration service associated with your Citrix Cloud account. Analytics receives user events (logs) related to file sharing and sync operations from this data source. Analytics processes the events to detect any security threats.

Prerequisites

View data source and turn on data processing

Citrix Analytics automatically discovers the Content Collaboration data source associated with your Citrix Cloud account.

To view the data source:

From the top bar, click Settings > Data Sources > Security.

A site card for Content Collaboration data source appears on the Data Sources page. Click Turn On Data Processing to allow Citrix Analytics to begin processing data for this data source.

Data source page

View users and received events

The site card displays the number of Content Collaboration users and the received events for the last one hour, which is the default time selection. You can also select 1 week (1W) and view the data.

Click the number of users to view the user details on the Users page. Click the number of received events to view the events on the self-service search page.

Data source page

After you have enabled data processing, the site card might display the No data received status. This status appears for two reasons:

  1. If you have turned on data processing for the first time, the events take some time to reach the event hub in Citrix Analytics. When Citrix Analytics receives the events, the status changes to Data processing on. If the status does not change after some time, refresh the Data Sources page.

  2. Analytics has not received any events from the data source in the last one hour.

    No data content collaboration

Turn on or off data processing

To stop data processing, click the vertical ellipsis (⋮) on the site card and then click Turn off data processing. Citrix Analytics stops processing data for this data source.

Turn on or off data processing

To enable data processing again, click Turn On Data Processing.

Turn on or off data processing

Citrix Content Collaboration data source