Citrix Content Collaboration data source
The Content Collaboration data source represents the Citrix Content Collaboration service associated with your Citrix Cloud account. When users use this service, Citrix Analytics receives the user events (logs) in real time. The user events are processed to detect any security threats.
Subscribe to Citrix Content Collaboration service offered on Citrix Cloud. To learn how to set up Content Collaboration, see A quick guide to getting started.
Review the system requirements and ensure that your environment met the requirements.
If your organization is onboarded to Citrix Cloud in the Asia Pacific South home region, enable the Content Collaboration service integration in the Workspace Configuration settings in your Citrix Cloud account. For more information, see Known issues.
View data source and turn on data processing
Citrix Analytics automatically discovers the Content Collaboration data source associated with your Citrix Cloud account.
To view the data source:
From the top bar, click Settings > Data Sources > Security.
A site card for the Content Collaboration data source appears on the Data Sources page. Click Turn On Data Processing to allow Citrix Analytics to begin processing data for this data source.
View users and received events
The site card displays the number of Content Collaboration users and the received events for the last one hour, which is the default time selection. You can also select 1 week (1W) and view the data.
Click the number of users to view the user details on the Users page. Click the number of received events to view the events on the self-service search page.
After you have enabled data processing, the site card might display the No data received status. This status appears for two reasons:
If you have turned on data processing for the first time, the events take some time to reach the event hub in Citrix Analytics. When Citrix Analytics receives the events, the status changes to Data processing on. If the status does not change after some time, refresh the Data Sources page.
Analytics has not received any events from the data source in the last one hour.
Turn on or off data processing
To stop data processing, click the vertical ellipsis (⋮) on the site card and then click Turn off data processing. Citrix Analytics stops processing data for this data source.
To enable data processing again, click Turn On Data Processing.