Launch the Session Recording Player

Launch the Session Recording Player

Note:

  • If a recording contains blocked content, Session Recording skips it. However, if you navigate to the blocked period, your playback shows a black screen and a message indicating that that content is blocked. To use this feature, use Session Recording 2012 and later.
  • If you are using the Session Recording Player 2009 and earlier to play back a recording, the following error message appears. The web player is not impacted.

    Image of a playback error

  1. Log on to the workstation where the Session Recording Player is installed.

  2. From the Start menu, choose Session Recording Player. The Session Recording Player appears.

    Player elements

    Tip: The EventOnly column indicates a screen recording or an event-only recording.

    To show all recording files of a recorded session, right-click a recording on the list and choose Follow up.

    Follow up on a session

Display or hide window elements

The Session Recording Player has window elements that toggle on and off.

  1. Log on to the workstation where the Session Recording Player is installed.
  2. From the Start menu, choose Session Recording Player.
  3. From the Session Recording Player menu bar, choose View.
  4. Choose the elements that you want to display. Selecting an element causes it to appear immediately. A check mark indicates that the element is selected.

Connect to the desired Session Recording Server

You can set up your Session Recording Player to connect to multiple Session Recording Servers and then select a Session Recording Server that it connects to. The Session Recording Player can connect to only one Session Recording Server at a time.

  1. Log on to the workstation where the Session Recording Player is installed.
  2. From the Start menu, choose Session Recording Player.
  3. From the Session Recording Player menu bar, choose ToolsOptions > Connections.
  4. Select the Session Recording Server to which you want to connect.
Launch the Session Recording Player