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Known issues
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Known issues
The following issues have been identified in this release:
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Upgrading the Session Recording server fails when “Require SSL” is enabled in IIS for the SessionRecordingBroker application and only TLS 1.2 is enabled for the server-side protocol on the SR server.
To work around this issue, complete the following steps:
- Temporarily Disable SSL: On the Session Recording server, open IIS Manager. For the SessionRecordingBroker application, go to SSL Settings and uncheck “Require SSL”.
- Run Upgrade: Execute the upgrade installer for the Session Recording server.
- Re-enable SSL: After the upgrade completes, go back to the SSL Settings in IIS and re-check “Require SSL” for the SessionRecordingBroker application.
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If you are using Citrix Web App Firewall (WAF) signatures to mitigate in part the CVE-2021-44228 vulnerability, Session Recording might not work as expected. To resolve the issue, exclude the IP addresses of your Session Recording servers from the mitigate_cve_2021_44228 policy on the NetScaler side. [CVADHELP-24365]
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A domain user with local administrator privileges on the Session Recording policy console can add local and domain users to which the action of a policy rule applies. However, a local user with local administrator privileges can add only local users but not domain users. [SRT-5769]
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The web player might not work properly if you upgrade it from Version 2009 or earlier. To work around the issue, clear your browser cache. [SRT-5624]
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Rules of custom policies might be lost after you update Session Recording from the version included in XenApp and XenDesktop 7.6 LTSR to the latest version. As a workaround, update the software to the version included in the latest CU of XenApp and XenDesktop 7.15 LTSR and then update it to the latest release. [SRT-4546]
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When Machine Creation Services™ (MCS) or Citrix Provisioning (PVS) creates multiple VDAs with Microsoft Message Queuing (MSMQ) installed, those VDAs can have the same
QMId. This condition might cause various issues, for example:- Sessions might not be recorded even if the recording agreement is accepted.
- The Session Recording server might not be able to receive session-logoff signals and therefore, sessions might always be in a live state.
For information about a workaround, see Install, upgrade, and uninstall. [#528678]
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