Product Documentation

About ShareFile

May 01, 2017
Updated: 2014-10-07

ShareFile is a cloud-based file sharing service that enables users to easily and securely exchange documents.

ShareFile enables users to send large documents by email, securely handle document transfers to third parties, and access a collaboration space from desktops or mobile devices. ShareFile provides users with a variety of ways to work, including a web-based interface, mobile clients, desktop tools, and integration with Microsoft Outlook.

ShareFile is offered under several business plans. ShareFile Enterprise provides enterprise-class service and includes StorageZones Controller and the User Management Tool, both documented in this section. Other ShareFile plans are available to fit every company size and budget.

Product documentation is available for the following releases of ShareFile Enterprise components that are installed in your data center:

General support articles and other resources for the ShareFile service are available on the ShareFile support site and the ShareFile Commnuity page.

ShareFile plans

ShareFile Enterprise is an enterprise-class file sharing service that secures intellectual property while delivering the service users expect. ShareFile Enterprise features include:

  • Enterprise directory integration — Use one of the following methods:
    • Integrate ShareFile Enterprise with Citrix XenMobile. The recommended best practice is to integrate ShareFile with Citrix XenMobile, a simpler alternative to configuring Security Assertion Markup Language (SAML)-based federation.

      XenMobile provides ShareFile with single sign-on authentication of Worx Mobile App users, Active Directory (AD)-based user account provisioning, and comprehensive access control policies. The XenMobile Console enables you to perform ShareFile configuration and to monitor service levels and license usage.

      For more information, refer to the XenMobile documentation.

    • Configure ShareFile to communicate with a SAML-based federation tool running in your network. This option provides ShareFile users with single sign-on authentication when they log on to ShareFile using their AD credentials. User logon requests are redirected to AD. You can use the same SAML Identity Provider (IdP) that you use for other web applications. Click here for information on configuring Single Sign-On for ShareFile with a variety of IDPs.
       
  • Data storage options — Choose to store data in either or both of these locations:
    • In the secure ShareFile-managed cloud

      This is the default storage location used by your ShareFile account.

    • In your on-premises single-tenant storage system or in supported third-party cloud storage, such as Amazon S3 or Windows Azure

      To use private data storage, you install StorageZones Controller on-premises. Documentation for StorageZones Controller is in eDocs under ShareFile.

  • Access to legacy data — Configure StorageZones Connectors to provide mobile user access to SharePoint document libraries and network file shares.

  • Data management — Use features such as remote device wipe, device lock, and data expiration policies.

 

Other ShareFile plans

ShareFile offers several plans to fit every company size and budget. The plans differ in the number of employees, included features, and amount of bandwidth and storage. All plans provide unlimited accounts for the clients and partners, custom branding, and telephone customer support. For more information, refer to ShareFile Pricing for Business.