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January 12, 2023

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Download Citrix Files for Windows

The following steps explain how to download and install Citrix Files for Windows.

Download the Citrix Files for Windows installer file from here: Citrix Files for Windows.
Open the installer package.
Select Install.
Select Yes on the User Account Control screen.

The install process starts.
Select Launch to open Citrix Files for Windows.

Open Citrix Files for Windows

Select the Citrix Files icon to open Citrix Files for Windows.
Type your account URL (enter “mycompany” for mycompany.sharefile.com).
Type your email and password to sign in.

Open your Citrix Files (S:) drive in Windows Explorer.

Troubleshooting install issues

If you have installation failures, contact Citrix Technical Support department at https://www.citrix.com/support/open-a-support-case/ for assistance.

NOTE:

If an upgrade release for Citrix Files for Windows fails to install, see the Citrix Support Knowledge Center article, Citrix Files for Windows won’t install a new release, for assistance.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

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Download and open the app

January 12, 2023

Contributed by:

January 12, 2023

Contributed by:

Download and open the app

Download Citrix Files for Windows

Open Citrix Files for Windows

Troubleshooting install issues

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