Getting started with ShareFile

Notes:

Get ShareFile

System requirements

ShareFile is accessible by any computer with a supported web browser and an internet connection. In order to utilize all features and functions of the ShareFile web application, we recommend the following browser types:

  • Microsoft Edge - Latest version

    Notes:

    • Due to a known Microsoft issue, CIFS connectors cannot be accessed from the Microsoft Edge browser when utilizing NetScaler for authentication.
    • ShareFile password reset uses the reCAPTCHA tool for verification. reCAPTCHA is not supported by Microsoft Edge. See ShareFile No Password Reset in Microsoft Edge for more information.
  • Mozilla Firefox - Latest version

  • Google Chrome - Latest version

  • Apple Safari - Version 10 through latest version

    Note:

    Due to issues with displaying certain folders and menus, the ShareFile web application may not be accessible via Safari in Private Browsing mode.

Go to ShareFile.com

  1. Type ShareFile.com in your supports browser.

    SF start page

  2. Select Buy Now.

  3. Select the ShareFile plan you want to purchase. For more information regarding plan features, see ShareFile pricing.

  4. Select the plan you want, then Buy Now.

  5. After you complete the checkout process, check your email for the activation message.

Signing in for the first time

  1. In the email, select Log in to ShareFile.

  2. Enter the requested information and select Continue.

    Free trial confirm

  3. Create your password then select Save and Sign In.

    Free trial pw creation

Your free ShareFile account is now available for a trial period.

Sharefile dashboard

Tips:

Sign in on another device

  1. Enter your company name.

    SF both enter

  2. Enter your sign on credentials.

    SF both enter

Getting started with ShareFile