Product Documentation

System Requirements

May 09, 2015

Computers in your Single Sign-on environment require the following system software:

Software Component Required by Available from...

Microsoft Windows Installer 3.0 or later (automatically included during Autorun installation)

All

Microsoft .NET Framework 3.5 Service Pack 1(automatically included during Autorun installation)

  • Single Sign-on Service
  • Single Sign-on component of the AppCenter
  • Application Definition Tool

Support folder on the Single Sign-on installation media

Microsoft Internet Explorer Version 6.0, 7.0, 8.0 or 9.0 (non-protected mode)

Users accessing Single Sign-on-enabled Web applications

http://www.microsoft.com

ASP.NET

Single Sign-on Service

http://www.asp.net/

  • For 32-bit computers: Microsoft Visual C++ 2005 Redistributable Package (x86) Service Pack 1
    • vc80_vcredist_x86.exe
  • For 64-bit computers: Microsoft Visual C++ 2005 Redistributable Package (x64)Service Pack 1
    • vc80_vcredist_x86.exe
    • vc80_vcredist_x64.exe

Single Sign-on console component, service, or plug-in—When installing the console component, service, or plug-in from a command prompt onto a Windows Vista, Windows Server 2008, or Windows Server 2008 R2 computer

Support folder on the Single Sign-on installation media

  • For 32-bit computers: Microsoft Visual C++ 2008 Redistributable Package (x86) Service Pack 1
    • vc90_vcredist_x86.exe
  • For 64-bit computers: Microsoft Visual C++ 2008 Redistributable Package (x86) Service Pack 1
    • vc90_vcredist_x86.exe
    • vc90_vcredist_x64.exe

Single Sign-on console component, service, or plug-in—When installing the console component, service, or plug-in from a command prompt onto a Windows Vista, Windows Server 2008, or Windows Server 2008 R2 computer

Support folder on the Single Sign-on installation media

Microsoft Primary Interoperability Assemblies

  • vs90_piaredist.exe

Single Sign-on console component—When installing the console component from a command prompt onto a Windows Vista, Windows Server 2008, or Windows Server 2008 R2 computer

Support folder on the Single Sign-on installation media

Internet Explorer Enhanced Security Configuration

Single Sign-on Plug-in—Disable Internet Explorer Enhanced Security Configuration when installing the plug-in onto a Windows Server 2003, Windows Server 2008, or Windows Server 2008 R2 computer. If left enabled, the plug-in does not respond to Web application definitions.

 

Single Sign-on Component Requirements

Single Sign-on Component Supported Environment or Microsoft Windows Operating System Supported Language Hardware Requirements

Central store

  • Active Directory
  • NTFS File Share
  • English
  • German
  • French
  • Spanish
  • Japanese

30KB disk space per user

Single Sign-on component of the AppCenter

  • Microsoft Windows 7 Service Pack 1—32-bit and 64-bit
  • Microsoft Windows 7—32-bit and 64-bit
  • Microsoft Windows Vista Service Pack 2 (Business Edition, Ultimate Edition, Enterprise Edition)—32-bit and 64-bit
  • Microsoft Windows Vista (Business Edition, Ultimate Edition, Enterprise Edition)—32-bit and 64-bit
  • Windows XP Service Pack 3—32-bit
  • Microsoft Windows XP Professional, Service Pack 2—32-bit
  • Microsoft Windows XP Professional x64 Edition—64-bit
  • Windows Server 2008 R2 Service Pack 1—64-bit
  • Microsoft Windows Server 2008 R2—64-bit
  • Microsoft Windows Server 2008 (Standard Edition, Enterprise Edition, Datacenter Edition)—32-bit and 64-bit
  • Microsoft Windows Server 2003 R2 (Standard Edition, Enterprise Edition, Datacenter Edition)—32-bit and 64-bit
  • Microsoft Windows Server 2003 with Service Pack 2 (Standard Edition, Enterprise Edition, Datacenter Edition)—32-bit and 64-bit
  • English
  • German
  • French
  • Spanish
  • Japanese
  • 64MB RAM
  • 60MB disk space

Plug-in

  • Microsoft Windows 7 Service Pack 1—32-bit and 64-bit
  • Microsoft Windows 7—32-bit and 64-bit
  • Microsoft Windows Vista Service Pack 2 (Business Edition, Ultimate Edition, Enterprise Edition)—32-bit and 64-bit
  • Microsoft Windows Vista (Business Edition, Ultimate Edition, Enterprise Edition)—32-bit and 64-bit
  • Windows XP Service Pack 3—32-bit
  • Microsoft Windows XP Professional, Service Pack 2—32-bit
  • Microsoft Windows XP Professional x64 Edition—64-bit
  • Microsoft Windows XP Embedded
  • Windows Server 2008 R2 Service Pack 1—64-bit
  • Microsoft Windows Server 2008 R2—64-bit
  • Microsoft Windows Server 2008 (Standard Edition, Enterprise Edition, Datacenter Edition)—32-bit and 64-bit
  • Microsoft Windows Server 2003 R2 (Standard Edition, Enterprise Edition, Datacenter Edition)—32-bit and 64-bit
  • Microsoft Windows Server 2003 with Service Pack 2 (Standard Edition, Enterprise Edition, Datacenter Edition)—32-bit and 64-bit
  • English
  • German
  • French
  • Spanish
  • Japanese
  • Simplified Chinese
  • 10MB RAM
  • 25MB disk space (if optional features are not installed)
  • 35MB disk space (if optional features are installed)

Service

  • Windows Server 2008 R2 Service Pack 1—64-bit
  • Microsoft Windows Server 2008 R2—64-bit
  • Microsoft Windows Server 2008 (Standard Edition, Enterprise Edition, Datacenter Edition)—32-bit
  • Microsoft Windows Server 2003 R2 (Standard Edition, Enterprise Edition, Datacenter Edition)—32-bit
  • Microsoft Windows Server 2003 with Service Pack 2 (Standard Edition, Enterprise Edition, Datacenter Edition)—32-bit
  • English
  • German
  • French
  • Spanish
  • Japanese
  • 128MB RAM
  • 30MB disk space

Application Definition Tool

Same as plug-in

  • English
  • German
  • French
  • Spanish
  • Japanese

Same as plug-in

Note: Single Sign-on is not supported on Microsoft Windows XP Home Edition.
Hot Desktop is supported only on:
  • Microsoft Windows XP Professional, Service Pack 2—32-bit
  • Microsoft Windows XP Embedded
Hot Desktop is not supported on 64-bit operating systems or any server operating systems.

Licensing Requirements

Install the license server and add licenses before installing Single Sign-on.

To run this release, ensure that you have the latest version of the license server installed. If you are running an earlier version of the license server, upgrade your license server.
Important: Locally installed instances of the Single Sign-on Plug-in do not require a separate license for users who have access to hosted applications in a Citrix XenApp, Platinum Edition environment.

Disconnected Mode

If you have users who work disconnected from the license server for extended periods of time, such as mobile users with laptops, you must specify a disconnected mode period for these users. The disconnected mode period is specified as part of the licensing settings in the user configuration. The disconnected mode period specifies two aspects of licensing behavior:
  • The amount of time the user can be disconnected from the license server without entering the licensing grace period. When the disconnected mode period expires, the users employing the associated user configuration lapse into the 30 day licensing grace period.
  • The amount of time until a checked out license which is being used in disconnected mode is returned to the pool of available licenses on the license server, regardless of whether or not the product reconnects to the license server. If a license is checked out and the disconnected mode associated with that license expires before the license is checked in, the license server automatically checks the license back in so the license is available again. For example, if a laptop running Single Sign-on is lost and never reconnects with your organization’s network, the license server automatically checks the license back in at the end of the disconnected mode period.

When you set the disconnected mode, you are actually specifying how long you want to wait until the license is returned to the pool of available licenses.

Consider setting long disconnected mode periods for users who do not connect to your organization’s network regularly, such as sales personnel who work remotely. However, keep in mind you cannot retrieve any checked out licenses, even from lost or broken equipment, for the duration of this period.

Mixed License Types

Depending on your Single Sign-on environment and enterprise needs, you might be using previously purchased stand-alone Single Sign-on licenses. For example, you might create user configurations based on the named user license model for mobile users who use the Single Sign-on Plug-in through a desktop computer and laptop computer. You might also create user configurations based on the concurrent user license model for Hot Desktop users.

In some cases, all of your named user licenses might be in use, making Single Sign-on unavailable for some users. If so, you can use any available concurrent user licenses in your user configuration to be consumed offline.