Product Documentation

Apps and Features Compatible with Restricted Zones

Support for restricted StorageZones affects all aspects of the ShareFile service. As a result of protocol changes required to support metadata encryption and zone authentication, some ShareFile clients and features are not supported when working with documents in a restricted StorageZone.

Contents:

  • Clients and tools
  • Browsers
  • Features
  • Sync for Windows
  • Mobile Apps
  • Outlook Plugin

Clients and Tools

   
Sync for Windows 3.1 and up
Plugin for Microsoft Outlook 3.2.2 and up
On-Demand Sync for Windows Not supported
Drive Mapper 3.01.171.0 and up
ShareFile for iOS 3.3 – MDX Only
ShareFile for Android 3.4 and up
ShareFile for Windows Phone 8 2.3.10 and up
Sync for Mac Not supported
ShareFile Desktop Not supported
XenMobile WorxMail for iOS Not supported
XenMobile WorxMail for Android Supported
Print to ShareFile Not supported
Mobile web site Not supported
Other account access methods  
Powershell Not supported
SFCLI Not supported
REST API(V3) Supported
HTTPS APT(V1) Not supported
RSZ Test Coverage Not supported
FTP Not supported
E-mail files to a folder Not supported
.Net SDK Supported

Browsers

   
Windows Internet Explorer 11, Firefox (latest version), Chrome (latest version)
macOS Safari (latest version), Firefox (latest version), Chrome (latest version)
iOS Safari, Secure Web
Android Secure Web

Features

End user actions: Working with files:

   
Browse and download files Supported
Upload files (uploader type) HTML5: Supported; Flash: Not supported; Java: Not supported; Standard HTML form: Not supported
Recycle Bin Supported
Bulk download and delete Supported
File Box View: Supported; Delete: Supported; Upload: Supported; Download: Not supported; Send from Filebox: Not supported
File Preview (thumbnails) Not supported
View documents in web browser Not supported
File re-upload Not supported
Multiple versions per file Not supported
Search Restricted Zone items not included in search results
Mark a folder as a favorite Not supported
Copy or move files Not supported
Edit Folder Options: Folder expiration date, file retention policy, sort order Supported
Shared Folder Bubbling Not supported

End user actions: Sharing and collaboration:

   
Send a file: requiring upload, send email suing ShareFile, give me a link I can copy, require user to log on, limit number of downloads Supported
Receive and download a shared file Supported
Create a shared folder in a Restricted StorageZone Supported
Add users to a folder: control permissions for upload and download Supported
REquest a file Supported
Request a file with “Require ShareFile Login” enabled Not supported
E-mail notifications Supported
Inbox: Files sent to me Supported
Inbox: Sent messages View, expire, resend, edit: supported
View activity log Supported
Get signature (via RightSignature) Not supported

Administrative actions:

   
Create a user in a restricted zone Supported
Migrate user to a different zone Not supported
Reporting: Access audit, usage report, messaging report, bandwidth report, storage report HTML viewer: supported; Excel/CSV/PDF viewers: encrypted metadata is shown
Zone Administration  
Monitor storage usage Supported
Monitor bandwidth usage Supported
Monitor file activity Supported
Recover files Not supported
Reconcile files Not supported
Delete zone Supported
High availability Supported

Sync for Windows

Minimum version - 3.1

   
Authenticate from a domain-joined client   - NTLM or Kerberos Supported
Authenticate from a non-domain client  - User prompted for password Supported
Sync “My Files and Folders” in a restricted zone Supported
Sync shared folders from a restricted zone Supported
Upload, download, sync Supported
On-demand Sync for XenApp and XenDesktop environments Not supported
View favorite folders Not available for Restricted StorageZone folders
Right-click > Copy link Supported
Right-click > Email file Supported

Mobile Apps

Please refer to app-specific tables below:

iOS - Minimum version 3.3

   
Browse and download files Supported
View content offline Supported
Create a folder Supported
Create or edit a file Supported
Upload photo or video Supported
Authenticate with username/password Supported
Single sign-on with Worx MicroVPN Supported
Share: Copy a link Supported
Share: Share by email Not supported
Add or edit folder notes Not supported
Create a note or edit existing notes Not supported
Add people to folder or edit existing folder permissions Not supported
Mark/unmark a folder as a favorite Not supported
Request a file Not supported
Thumbnail previews Not supported
Multi-item delete Not supported
Make folder available offline Supported except for root-level “Shared with me” folders
Share a folder Supported except for root-level “Shared with me” folders
Create a new Connector in a restricted StorageZone Not supported

Android - Minimum version 3.4

   
Browse and download files Supported
View content offline Supported
Send a file Supported
Create a folder Supported
Create or edit a file Supported
Upload files Supported
Authenticate with username/password Supported
Single sign-on with Worx MicroVPN Supported
Request a file Not supported
Create a note Not supported
Overwrite existing file after upload Not supported

Windows Phone 8 - Minimum version 2.3.10

   
Browse and download files Supported
View content offline Supported
Send a file Supported
Copy a link Supported
Send a file using ShareFile Email Supported
Create a folder Supported
Upload files Supported
Authenticate with username/password Supported

Outlook Plugin

   
Authenticate from a domain-joined client - NTLM or Kerberos Supported
Authenticate from a non-domain client - User prompted for password Supported
Browse and select files from ShareFile Supported
Browse and select files from ShareFile with “Require recipients to log in” enabled Not supported
Convert attachment to ShareFile link Supported
Convert attachment to ShareFile link with “Require recipients to log in” enabled Not supported
Request a file Supported
Request a file with “Require recipients to log in” enabled Not supported

Apps and Features Compatible with Restricted Zones