Device management

Device management is located under Network & Tools in the Device configuration dialog.

It provides firmware updates, configuration fetches, credential changes, and factory resets.

Device management screen

Each row is a single-click action:

Action Button Description
Update device Update Installs the latest firmware version.
Fetch configuration Fetch Pulls the current device profile from Scout.
Change credentials Change Changes the device’s authentication credentials (AD or Imprivata devices only).
Factory reset Reset Restores the device to its original state. All local settings are erased.

Each action opens a confirmation prompt before it runs.

Note:

Which actions are visible depends on the user rights an administrator has defined in Scout.

Change credentials appears only on AD or Imprivata devices — other devices show just Update device, Fetch configuration, and Factory reset.

Device management

In this article