What’s new

March 15, 2022

Fixed issue

If your organization is onboarded to Citrix Cloud in the Asia Pacific South region, Citrix Analytics is unable to generate the Usage Analytics reports from December 02, 2021 to December 10, 2021. [CAS-63134]

January 06, 2022

Fixed issue

  • If your organization is onboarded to Citrix Cloud in the Asia Pacific South region, you can’t view the Usage Analytics reports. This issue is now fixed. [CAS-62341]

December 20, 2021

What’s new

Access Control is renamed to Secure Workspace Access

On the Data Sources page, all the Access Control labels are now updated as Secure Workspace Access to align with the rebranded product name.

For more information, see SaaS and Web Apps.

June 29, 2020

Fixed issues

  • The Usage Analytics charts such as line chart and pie chart display only 20 data points (records) for a selected time period. If data points exceed 20 for a selected time period, the exceeded data points are not visible on the charts. The line chart displays the 20 data points from the start date of the selected time period. This issue is not observed in the charts that are presented in tabular formats. This issue is now fixed. [CAS-36128]

June 02, 2020

New features

The Usage tab replaces the Operations tab

In the Analytics user interface, the Operations offering is renamed as Usage to emphasize the purpose of this offering. The Usage dashboards provide visibility into the basic usage data of the following Citrix products:

  • Content Collaboration

  • Microapps

  • SaaS and Web Apps (Secure Workspace Access)

For more information, see Usage Analytics.

Usage dashboards

View Content Collaboration usage data

You can now view the basic usage reports of your Content Collaboration service. The Content Collaboration dashboard provides visibility into how users interact with the Content Collaboration service in your organization.

To view the dashboard:

Click Usage > Content Collaboration.

For more information, see the Content Collaboration usage reports.

View Microapps usage data

You can now view the basic usage reports of your Citrix Workspace Microapps service. The Microapps dashboard provides visibility into how users interact with Microapps in your organization.

To view the dashboard:

Click Usage > Microapps.

For more information, see the Microapps usage reports.

View SaaS and Web Apps usage data

You can now view the basic usage reports of the SaaS and Web applications accessed through the Citrix Secure Workspace Access service. The SaaS and Web Apps dashboard provides visibility into how users interact with these applications in your organization.

To view the dashboard:

Click Usage > SaaS and Web Apps.

For more information, see the SaaS and Web Apps usage reports.

Deprecated features

Deprecated dashboards- User Operations and App Operations

The User Operations and App Operations dashboards under the Operations tab are deprecated. The reports displayed by these deprecated dashboards are now consolidated and available through the SaaS and Web Apps dashboard, which is under Usage tab. For more information, see the SaaS and Web Apps usage reports.

What’s new