Specify where recordings are stored

May 28, 2016

Use Session Recording Server Properties to specify where recordings are stored and where archived recordings are restored.

Note: To archive files or restore deleted files, use the icldb command.

To specify the location for recorded files

By default, recordings are stored in the drive:\SessionRecordings directory of the computer hosting the Session Recording Server. You can change the directory where the recordings are stored, add additional directories to load-balance across multiple volumes, or make use of additional space. Multiple directories in the list indicates recordings are load-balanced across the directories. You can add a directory multiple times. Load balancing cycles through the directories.

  1. Log on to the computer hosting the Session Recording Server.
  2. From the Start menu, choose Session Recording Server Properties.
  3. In Session Recording Server Properties, click the Storage tab.
  4. Use the File storage directories list to manage the directories where recordings are stored.

You can create file storage directories on the local drive, the SAN volume, or a location specified by a UNC network path. Network mapped drive letters are not supported. Do not use Session Recording with Network-Attached Storage (NAS), due to serious performance and security problems associated with writing recording data to a network drive.

To specify a restore directory for archived files

By default, archived recordings are restored to the drive:\SessionRecordingsRestore directory of the computer hosting the Session Recording Server. You can change the directory where the archived recordings are restored.

  1. Log on to the computer hosting the Session Recording Server.
  2. From the Start menu, choose Session Recording Server Properties.
  3. In Session Recording Server Properties, click the Storage tab.
  4. In the Restore directory for archived files field, type the directory for the restored archive files.

Specify where recordings are stored