Known issues

Aug 15, 2018

Known issues in Cumulative Update 6

Attempts to upgrade from Versions 2.5, 2.6, or 3.0.1 of StoreFront to any version of StoreFront included with any Cumulative Update for XenApp and XenDesktop 7.6 LTSR using the metainstaller can fail. The issue occurs when the StoreFront Management Console is open or a PowerShell session is running during the upgrade and without warning.  [LCM-4801]

Known issues in Cumulative Update 5

Attempts to upgrade from Versions 2.5 or 2.6 of StoreFront to any version of StoreFront included with any Cumulative Update for XenApp and XenDesktop 7.6 LTSR can fail. The issue occurs when the StoreFront Management Console is open or a PowerShell session is running during the upgrade and without warning. The issue is limited to systems running Windows 2012 R2 Server with .NET 4.6 or .NET 4.7 updates installed. [#3283]

Known issues in Cumulative Update 4

No new issues have been found in CU4 to date.

Known issues in Cumulative Update 3

No new issues have been found in CU3 to date.

Known issues in Cumulative Update 2

  • Attempts to manually update XenDesktop 5.6, 7.1, 7.5, or XenApp 7.5 deployments using the PowerShell SDK can fail to upgrade one or more DBSchemas. As a workaround, upgrade the Site DBschema using the Automatic or Manual Site upgrade methods from Citrix Studio rather than using the PowerShell SDK.

    [#LCM-903]

  • When using Citrix Receiver for Linux, HDX Flash redirection can fall back to server-side rendering and the websites are added to the dynamic blacklist. As a workaround, use Emulation Mode.

    [#LCM-944]

  • Citrix Studio can exit unexpectedly upon launch. The issue occurs if you have Studio and Storefront installed on a single Windows 2008 R2 SP1 system that was previously updated with Microsoft articles KB3163251 and KB3135996v2. The following error message appears in the Event Viewer:

    “.NET Runtime version 2.0.50727.5485 - Fatal Execution Engine Error.”

    As a workaround, run the following prompt from the command line:

    “C:\windows\microsoft.net\framework64\v2.0.50727\ngen update /force”

    [#LCM-969]

  • Attempts to install VDA for Server OS can fail with a generic error code 1603. For more information, including a workaround, see Knowledge Center article CTX213807.

    [#LCM-1013]

  • Note: This issue is fixed as #LC6934 in CU4.

    Certain websites, including Qumu, are automatically blacklisted and fall back to server-side content rendering. As a workaround to keep affected sites from being blacklisted, set the following registry key on the VDA:

    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Citrix\HdxMediaStreamForFlash\Server\PseudoServer Name: SupportedUrlHeads Type: REG_MULTI_SZ Data: <each value on a separate line, null separated:> http:// https:// file://

    [#LCM-1605]

  • Note: This issue is fixed as #LC6471 in CU3.

    After installing StoreFront 3.0.1000 or 3.0.2000, the management console fails to start and the following error message appears: “The Management console is unavailable because of a root certificate missing, go to verisign and download the certificate - Verisign class primary CA - G5.” For more information, see Knowledge Center article CTX218815.

    [#LC6471]

  • Note: This issue is fixed as #LC6816 in CU3.

    Upgrading StoreFront to version 3.0.2000 from version 2.5 fails with Error 1603. For more information, see Knowledge Center article CTX220411.

    [#LC6816]

Known issues in Cumulative Update 1

  • If you install a component of this release using its standalone msi (not recommended) rather than through the Metainstaller, a prompt appears for the License Server compatibility check in Desktop Studio that makes sure that your License server is the required version. If you are using the License server released with XenApp/Desktop 7.6 or from a more recent version, you do not need to upgrade the License server. Click Continue to proceed with the DBschema upgrade.

    [#575064]

  • When you upgrade an instance of Version 11.12.1 of the license server (included in the XenApp/XenDesktop 7.6 RTM  release) that was deployed using Active Directory, both the Citrix Licensing and the Citrix Licensing Support Services are disabled.

    To prevent this issue, install Version 11.13.1 of the license server using citrixlicensing.exe from the CU1 media before installing the rest of CU1.

    [#630116]

  • Note: This issue is fixed as #630814 in CU2.

    Site Setup in Citrix Studio might fail to proceed when choosing “Use an existing license.”  As a workaround, restart the “Citrix Web Services for Licensing” service on the license server to complete its configuration.

    [#630814]

  • If you install a component of this release using its standalone msi (not recommended) rather than through the Metainstaller, Citrix Scout displays dual entries for that component.

    [#636862]

  • Note: This issue is fixed as #LC6471 in CU3.

    After installing StoreFront 3.0.1000 or 3.0.2000, the management console fails to start and the following error message appears: “The Management console is unavailable because of a root certificate missing, go to verisign and download the certificate - Verisign class primary CA - G5.” For more information, see Knowledge Center article CTX218815.

    [#LC6471]

  • Note: This issue is fixed as #LC6816 in CU3.

    Upgrading StoreFront to version 3.0.2000 from version 2.5 fails with Error 1603. For more information, see Knowledge Center article CTX220411.

    [#LC6816]

Known issues in LTSR

  • Attempts to update a XenApp 6.5 server to become a VDA for Server OS  can fail. The issue occurs on XenApp 6.5 servers that were installed in Controller and Session-Host mode because the Citrix XML Service shares a common port with IIS Server.    

    As a workaround, uninstall XenApp 6.5 server, restart the server, and then install LTSR or its current Cumulative Update. For more information, see Upgrade a XenApp 6.5 worker to a new VDA for Windows Server OS.

    [#LCM-893]

  • Note: This issue is fixed as #LC5098 in the LTSR CU2 VDAs.

    After updating your VDAs to 7.6 LTSR (7.6.300), client-side content redirection for DirectShow based applications (for example, - QUMU, QVOP) does not work, and videos fail to render.

    [#LC5098-x]

  • The VDA metainstaller no longer includes or updates the following Citrix clients:

    • Citrix Receiver for Windows, Enterprise Edition
    • Offline plug-in

Both clients have reached End of Life. The latest version of Citrix Receiver is available for download athttps://www.citrix.com/downloads/citrix-receiver.html.

[#XA-1532]

  • Universal Print Server printers selected on the virtual desktop do not appear in the Devices and Printers window in Windows Control Panel. However, when users are working in applications, they can print using those printers. This issue occurs only on the Windows Server 2012, Windows 10 and Windows 8 platforms. For more information, see Knowledge Center article CTX213540. [#335153]

Known issues

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