following recommendations to provide the optimum experience for your users:
- To use HDX 3D Pro with
multiple monitors, ensure that the host computer is configured with at least as
many monitors as are attached to user devices. The monitors attached to the
host computer can be either physical or virtual.
- Do not attach a monitor
(either physical or virtual) to a host computer while a user is connected to
the virtual desktop or application providing the graphical application. Doing
so can cause instability for the duration of a user's session.
- Instruct your users not
to change the resolution of the desktops providing their graphical applications
during the graphical application session. After closing the session, a user can
change the resolution of the Desktop Viewer window in the Citrix Receiver –
Desktop Viewer Preferences.
- When multiple users share
a connection with limited bandwidth, such as at a branch office, Citrix
recommends that you use the
Overall session bandwidth limit policy to limit the
bandwidth available to each user. This ensures that the available bandwidth
does not fluctuate widely as users log on and off. Because HDX 3D Pro
automatically adjusts to make use of all the available bandwidth, large
variations in the available bandwidth over the course of user sessions can
negatively impact performance. For more information, see the
Bandwidth policy settings.
if 20 users share a 60 Mbps connection, the bandwidth available to each user
can vary between 3 Mbps and 60 Mbps depending on the number of concurrent
users. To optimize the user experience in this scenario, determine the
bandwidth required per user at peak periods and limit users to this amount at
- For users of a 3D mouse,
Citrix recommends that you increase the priority of the Generic USB Redirection
virtual channel to 0. For information about changing the virtual channel