Product Documentation

Monitor sessions

Jun 19, 2013

If a session becomes disconnected, it is still active and its applications continue to run, but the user device is no longer communicating with the server.

Action Description
View a user's currently connected machine or session From the Activity Manager and User Details views, view the user's currently connected machine or session and a list of all machines and sessions to which this user has access. To access this list, click the session switcher icon in the user title bar. See Restore sessions.
View the total number of connected sessions across all Delivery Groups From the Dashboard, in the Sessions Connected pane, view the total number of connected sessions across all Delivery Groups for the last 60 minutes. Then click the large total number, which opens the Filters view, where you can display graphical session data based on selected Delivery Groups and ranges and usage across Delivery Groups. See Filter data to troubleshoot failures.
View data over a longer period of time On the Trends view, select the Sessions tab to drill down to more specific usage data for connected and disconnected sessions over a longer period of time (that is, session totals from earlier than the last 60 minutes). To view this information, click View historical trends. See Monitor historical trends across a site.
Note: If the user device is running a legacy Virtual Delivery Agents (VDA), such as a VDA earlier than version 7, Director cannot display complete information about the session. Instead, it displays a message that the information is not available in the User Details view and Activity Manager panel.