The Citrix XenApp Management Pack supports Microsoft System Center Operations Manager 2007 and Microsoft System Center Operations Manager 2007 SP 1 on servers running Citrix XenApp 5 for Windows Server 2008, Citrix XenApp 6 for Windows Server 2008 R2, and Citrix XenApp 6.5 for Windows Server 2008 R2. The Management Pack allows you to monitor the health, availability, and configuration of XenApp servers and server farms, and anticipate and react quickly to problems that might occur.
Operations Manager is a management solution for Microsoft Windows server deployments that collects, filters, analyzes, responds to, and reports information about computers—all from a single view on a desktop console. You can use Operations Manager for performance monitoring, event management, alerting and reporting, and trend analysis.
Operations Manager also includes an extensive product support knowledge base, with links to Knowledge Base articles on the Microsoft Web site that provides you with centralized access to the information you require to manage a complex enterprise environment and troubleshoot problems occurring on servers and applications across the network.
For more information about Operations Manager, see Microsoft’s Web site: http://www.microsoft.com/.
For further information about installing the XenApp Provider and the Licensing Provider, see Managing Providers and WMI.
To use the Management Pack, you must be running Operations Manager 2007 or Operations Manager 2007 SP1. For information about Operations Manager 2007 minimum hardware and software requirements, see your Operations Manager 2007 documentation.
To obtain information about servers and the server farm, the Management Pack requires the XenApp Provider to be installed on every XenApp computer that you want to monitor. The XenApp Provider is a data provider that extracts information about the server on which it is installed and presents this to the Operations Manager Agent. The Provider supplies information about the server and, where appropriate, about the farm in which this server operates.
The Management Pack also requires the Licensing Provider to be installed on the license servers if you want to monitor them. The Licensing Provider is a data provider that supplies information about Citrix licenses. For example, the Management Pack displays information about the number of licenses in use for each license pool, and raises alerts if the pool is low on available licenses or if a license is about to expire.
Both Providers are installed by default. For more information about the Providers, see Managing Providers and WMI.
Only licensed servers running Citrix Presentation Server 4.0 or later are fully supported as managed servers. Unlicensed servers and servers running earlier versions are not monitored by the Management Pack.
The Management Pack does not support agentless monitoring.
After the Management Pack installs or upgrades successfully, Operations Manager automatically deploys it to all the managed computers in your management group.
After you install the Management Pack, add the servers you want to monitor to the list of agent-managed computers if you are not already monitoring these computers using Operations Manager. Ensure that all license servers are also added to the list of managed computers in Operations Manager. To add these servers to the list of managed computers, install the Operations Manager agents on the respective servers. For more information, see your Operations Manager documentation.
The Management Pack monitors and reports on several Citrix-specific objects. These objects are described in the following table:
|Citrix Deployment||Represents a discovered XenApp deployment that can consist of multiple farms and zones.|
|Citrix Farm||Represents a XenApp farm that can consist of multiple zones. A farm is monitored by a single farm metric server.|
|Citrix Zone||Represents a zone that can consist of multiple Citrix managed servers. A zone is managed by a single zone data collector.|
|Citrix Zone Data Collector||Represents a managed server performing the role of zone data collector.|
|Citrix Farm Metric Server||Represents a managed server performing the role of farm metric server.|
|Citrix Managed Server||Represents a server monitored by Operations Manager.|
|Citrix Unsupported Server||Represents a server not monitored by Operations Manager. An unsupported server is not running a version of XenApp supported by the Management Pack running the XenApp Provider.|
|Citrix Unlicensed Server||Represents a server not monitored by Operations Manager. An unlicensed server is running the XenApp Provider, but is unlicensed or missing a valid license. Operations Manager checks the licenses on these servers hourly.|
|Citrix License Server||Represents a server running Citrix Licensing.|
|Citrix Server||Represents a server running any XenApp component.|
If you installed the Citrix AppCenter on the Operations Manager server, you can start the console from the Operations Manager Console.
You can start the AppCenter from any non-empty Citrix view.