Product Documentation

Using the Secure Ticket Authority

Nov 29, 2012

The Secure Ticket Authority (STA) is responsible for issuing session tickets in response to connection requests for published resources on XenApp. These session tickets form the basis of authentication and authorization for access to published resources.

When you install XenApp, you also install the STA. The STA is embedded within the Citrix XML Service.
Important: If you are securing communications between the Secure Gateway and the STA, ensure that you install a server certificate on the server running the STA and implement SSL Relay. In most cases, internally generated certificates are used for this purpose.

To display STA performance statistics

In addition to monitoring the performance of the server running the Secure Gateway, Citrix recommends monitoring the performance of the server running the Secure Ticket Authority (STA) as part of your administrative routine.

  1. Access the Performance Monitor.
  2. Right-click in the right pane and click Add Counters.
  3. For the location of the performance counters, select Use local computer counters.
  4. From the Performance Object drop-down list, select Secure Ticket Authority.
  5. Select the performance counters you want to monitor and click Add.
  6. Click Close.
  7. Use the Windows Performance Console controls that appear at the top of the right pane to switch views and add counters.

Identifying Entries in the STA Log

The STA logs fatal errors to its application log, which is located in the \inetpub\scripts directory. When creating a log, the STA uses the following format for naming log files:


where yyyy is the year, mm is the month, and dd is the day of the log file creation.

The first time the STA is loaded, it creates a log file.

To view entries in the STA log, use a plain-text editor to open the log file.

If the STA does not create a log file, it may be due to lack of write privileges to the \inetpub\scripts directory.