Product Documentation

Configuring SmartAuditor to play and record sessions

May 05, 2015
After you install the SmartAuditor components, perform these steps to configure SmartAuditor to record XenApp sessions and allow users to view them:
  • Authorize users to play recordings
  • Change the active recording policy to one that records sessions
  • Configure SmartAuditor Player to connect to the SmartAuditor Server

To authorize users to play recorded sessions

When you install SmartAuditor, no users have permission to play recorded sessions. You must assign permission to each user, including the administrator.

  1. Log on as administrator to the computer hosting the SmartAuditor Server.
  2. From the Start menu, choose All Programs > Citrix > SmartAuditor > SmartAuditor Authorization Console.
  3. In the SmartAuditor Authorization Console, select Player.
  4. Add the users and groups you want to authorize to view recorded sessions.

To set the active recording policy to record sessions

The active recording policy specifies session recording behavior on all XenApp servers that have SmartAuditor Agent installed and connected to the SmartAuditor Server. When you install SmartAuditor, the active recording policy is Do not record. Sessions cannot be recorded until you change the active recording policy.

  1. Log on as administrator to the server where the SmartAuditor Policy Console is installed.
  2. From the Start menu, choose All Programs > Citrix > SmartAuditor > SmartAuditor Policy Console.
  3. If you are prompted by a Connect to SmartAuditor Server pop-up window, ensure that the name of the computer hosting the SmartAuditor Server, protocol, and port are correct.
  4. In the SmartAuditor Policy Console, expand Recording Policies. This displays the recording policies available when you install SmartAuditor, with a check mark indicating which policy is active:
    • Do not record. This is the default policy. If you do not specify another policy, no sessions are recorded.
    • Record everyone with notification. If you choose this policy, all sessions are recorded. A pop-up window appears notifying the user that recording is occurring.
    • Record everyone without notification. If you choose this policy, all sessions are recorded. Users are unaware that they are being recorded.
  5. Select the policy you want to make the active policy.
  6. From the menu bar, choose Action > Activate Policy.
Note: SmartAuditor allows you to create your own recording policy. When you create recording policies, they appear in the Recording Policies folder within the SmartAuditor Policy Console.

To configure SmartAuditor Player

Before a SmartAuditor Player can play sessions, you must configure it to connect to the SmartAuditor Server that stores the recorded sessions. Each SmartAuditor Player can be configured with the ability to connect to multiple SmartAuditor Servers, but can connect to only one SmartAuditor Server at a time. If the Player is configuring with the ability to connect to multiple SmartAuditor Servers, users can change which SmartAuditor Server the Player connects to by selecting a check box.

  1. Log on to the workstation where SmartAuditor Player is installed.
  2. From the Start menu, choose All Programs > Citrix > SmartAuditor > SmartAuditor Player.
  3. From the SmartAuditor Player menu bar, choose Tools > Options.
  4. In the Connections tab, click Add.
  5. In the Hostname field, type the name or Internet protocol (IP) address of the computer hosting the SmartAuditor Server.
  6. If you want to configure the SmartAuditor Player with the ability to connect to more than one SmartAuditor Server, repeat Steps 4 and 5 for each SmartAuditor Server.
  7. Ensure that the check box for the SmartAuditor Server you want to connect to is selected.