Product Documentation

Changing communication protocol

May 05, 2015

For security reasons, Citrix does not recommend using HTTP as a communication protocol. The SmartAuditor installation is configured to use HTTPS. If you want to use HTTP instead of HTTPS, you must change several settings.

To use HTTP as the communication protocol

  1. Log on to the computer hosting the SmartAuditor Server and disable secure connections for SmartAuditor Broker in IIS.
  2. Change the protocol setting from HTTPS to HTTP in each SmartAuditor Agent Properties dialog box:
    1. Log on to each server where the SmartAuditor Agent is installed.
    2. From the Start menu, choose All Programs > Citrix > SmartAuditor > SmartAuditor Agent Properties.
    3. In SmartAuditor Agent Properties, choose the Connections tab.
    4. In the SmartAuditor Broker area, select HTTP from the Protocol drop-down list and choose OK to accept the change. If you are prompted to restart the service, choose Yes.
  3. Change the protocol setting from HTTPS to HTTP in the SmartAuditor Player settings:
    1. Log on to each workstation where the SmartAuditor Player is installed.
    2. From the Start menu, choose All Programs > Citrix > SmartAuditor > SmartAuditor Player.
    3. From the SmartAuditor Player menu bar, choose Tools > Options > Connections, select the server and choose Modify.
    4. Select HTTP from the Protocol drop-down list and click OK twice to accept the change and exit the dialog box.
  4. Change the protocol setting from HTTPS to HTTP in the SmartAuditor Policy Console:
    1. Log on to the server where the SmartAuditor Policy Console is installed.
    2. From the Start menu, choose All Programs > Citrix > SmartAuditor > SmartAuditor Policy Console.
    3. Choose HTTP from the Protocol drop-down list and choose OK to connect. If the connection is successful, this setting is remembered the next time you launch the SmartAuditor Policy Console.

To revert to HTTPS as the communication protocol

  1. Log on to the computer hosting the SmartAuditor Server and enable secure connections for the SmartAuditor Broker in IIS.
  2. Change the protocol setting from HTTP to HTTPS in each SmartAuditor Agent Properties dialog box:
    1. Log on to each server where the SmartAuditor Agent is installed.
    2. From the Start menu, choose All Programs > Citrix > SmartAuditor > SmartAuditor Agent Properties.
    3. In SmartAuditor Agent Properties, choose the Connections tab.
    4. In the SmartAuditor Broker area, select HTTPS from the Protocol drop-down list and choose OK to accept the change. If you are prompted to restart the service, choose Yes.
  3. Change the protocol setting from HTTP to HTTPS in the SmartAuditor Player settings:
    1. Log on to each workstation where the SmartAuditor Player is installed.
    2. From the Start menu, choose All Programs > Citrix > SmartAuditor > SmartAuditor Player.
    3. From the SmartAuditor Player menu bar, choose Tools > Options > Connections, select the server and choose Modify.
    4. Select HTTPS from the Protocol drop-down list and click OK twice to accept the change and exit the dialog box.
  4. Change the protocol setting from HTTP to HTTPS in the SmartAuditor Policy Console:
    1. Log on to the server where the SmartAuditor Policy Console is installed.
    2. From the Start menu, choose All Programs > Citrix > SmartAuditor > SmartAuditor Policy Console.
    3. Choose HTTPS from the Protocol drop-down list and choose OK to connect. If the connection is successful, this setting is remembered the next time you launch the SmartAuditor Policy Console.