XenCenter

Issues Starting Workload Balancing

Note:

XenCenter YYYY.x.x is not yet supported for use with Citrix Hypervisor 8.2 CU1 in production environments. To manage your Citrix Hypervisor 8.2 CU1 production environment, use XenCenter 8.2.7. For more information, see the XenCenter 8.2.7 documentation.

You can install XenCenter 8.2.7 and XenCenter YYYY.x.x on the same system. Installing XenCenter YYYY.x.x does not overwrite your XenCenter 8.2.7 installation.

After importing and configuring the Workload Balancing appliance, you might receive an error message that XenServer and Workload Balancing cannot connect to each other. If so, you might have entered the incorrect credentials in the Connect to WLB Server dialog. To isolate this issue, try:

  • Verifying the credentials you entered in the Connect to WLB Server dialog match the credentials that you created on the Workload Balancing server and on the XenServer server
  • Verifying the IP address or FQDN of the Workload Balancing appliance you entered in the Connect to WLB Server dialog is correct.
  • Verifying the account credentials for the Workload Balancing account you created during Workload Balancing Configuration match the credentials you entered in the Connect to WLB Server dialog.
Issues Starting Workload Balancing

In this article