Google Play credentials

XenMobile uses Google Play credentials to extract app information for the device.

To locate your Android ID, enter ##8255## on your phone. If the code does not reveal the device ID on your device type, it might be possible to use a third-party app to derive the device ID. The ID to retrieve is the Google Services Framework ID with the label GSF ID.


When searching for Google Play Store apps in the XenMobile console, the search returns apps based on the Android operating system of the device. For example, a Samsung S6 Edge is running an operating system version 6.0.1. When you search for apps, the only apps that appear in the search result are apps that are compatible with Android version 6.0.1.

To enable XenMobile to extract app information, you might need to configure your Gmail account to permit unsecure connections. For steps, see the Google support site.

  1. In the XenMobile console, click the gear icon in the upper-right corner. The Settings page appears.

  2. Under Platforms, click Google Play Credentials. The Google Play Credentials page appears.

    Image of the Google Play Credentials page

  3. Configure these settings and then click Save.

    • User name: Type the name associated with the Google Play account.

    • Password: Type the user password.

    • Device ID: Type your Android ID.

    See the Note earlier in the article for steps on obtaining your Android ID.

Google Play credentials