Product Documentation

To configure geo-tracking on iOS devices

Dec 21, 2015
If the iOS devices you manage in Device Manager have a location services policy applied and you configure geo-tracking, you can view the locations of the device over the time you configured in the location services policy. Geo-tracking enables you to track an iOS device over periods of up to six hours at a time. You can view the geographical location of a device and its movement and you can view the device location on Google Maps. If you want to specify individual parameters for your GPS tracking (as opposed to just activating it), you need to deploy a geo-tracking policy. If you choose to keep the default values, you can enable tracking immediately.
  1. Click the Policies tab and then click iOS > Configurations.
  2. On the New Configuration menu, click Profiles and Settings and then click Location Services.
  3. In the Locations Services - Configuration creation dialog box, enter the following information:
    • Name. Enter a name for the location services policy.
    • Description. Provide an optional description for the policy.
    • Location fix timeout. Enter the time Device Manager waits before timing out if the device location cannot be fixed. If nothing is set, Device Manager attempts to locate the device according the Poll interval you specify.
    • Tracking duration. Enter the period of time that the device will be tracked after an Enable Tracking command is sent to the device. The maximum setting is six hours.
    • Poll interval. Enter a value for how often Device Manager will attempt to fix a location on the device. If the device cannot be located, the attempt to locate the device will time out according to the Location fix timeout setting.
    • Accuracy. Set the accuracy of the location point from the device.
    • Report if location services are disabled. Select to enable the device to report that GPS is disabled to Device Manager and Device Manager will display the status of the device.
      Note: You must enable the setting if you are using Automated Actions to trigger an action based upon a location-based trigger, such as Location Perimeter Breach or Location Services Disabled. Also, the device must be contacted for its location to trigger the action.
  4. Click Create.
  5. To enable tracking of the device according to this configuration, you need to deploy the package to the devices you want to track. Next, deploy the package to the iOS device users to implement the policy.
  6. To track the device, do one of the following:
    • On the Devices tab, select the device, right click, and select Security -> Enable Tracking.
    • Select the device and from the Security button click Enable Tracking.

To view a device's geo-tracking

  1. On the Devices tab, select the device you want to view and then click Edit.
  2. Click the Geo-tracking tab. Each point on the map indicates when Device Manager fixed the location of the device. A green point indicates the first location point when tracking started. A red point indicates the last device location point captured before tracking ended. You can mouse over each point to see more detailed geographical information. To see a longer range of tracking points, for example, if the device was tracked several times, you change the Display Points From date range and then click Filter.