Product Documentation

To place a device in supervised mode by using the Apple Configurator

Dec 21, 2015

In order to use the Apple Configurator, you will need an Apple computer running OS X 10.7.2 or later.

Some iOS 6 features required that you place your iOS 6 device into supervised mode by using the Apple Configurator.
Important: Placing a device into supervised mode will install the selected version of iOS on the device, completely wiping the device of any previously stored user data or apps.
  1. Install the Apple Configurator from iTunes.
  2. Connect the iOS device to your Apple computer.
  3. Start the Apple Configurator. The Configurator shows that you have a device to prepare for supervision.
  4. To prepare the device for supervision:
    1. Switch the Supervision control to On. Citrix recommends that you choose this setting if you intend to maintain control of the device on an ongoing basis by reapplying a configuration regularly.
    2. Optionally, provide a name for the device.
    3. In iOS, click Latest, for the latest version of iOS you want to install.
  5. When you are ready to prepare the device for supervision, click Prepare.

After you prepare the device, you can now enroll the device into Devce Manager and start deploying policies to manage the iOS device.