Product Documentation

To perform a selective wipe on a Samsung Knox device

Dec 21, 2015
A selective wipe will remove all XenMobile policies and packages that have been deployed to the device (including the Samsung Knox container), as well as any corporate data, while retaining personal information and selected settings. The device can be re-enrolled at a future time.
Note: Selectively wiping an Android devices does not completely disconnect the device from Device Manager and a user's corporate network. In order to break the connection between the device and the corporate network, you also need to revoke the Android device.
  1. From inside the Device Manager, select the Devices tab.
  2. From the Devices tab, select the Samsung Knox device you want to selectively wipe.
  3. From the Security menu, select Selective Wipe.
  4. Confirm that you want to selectively wipe the device.