You can configure
security in the Options dialog box to customize the security features of the
service. By default, when Secure Device is included in the license, it is
automatically activated during installation, with a strong level of security.
If you need to change those parameters, use that dialog box.
Strong ID is a
form of 2 factor authentication used to provide an extra layer of extra
security when enrolling a device.
- Enable Strong ID from the
Options menu on the
Security tab in the Device Manager web console.
Citrix also recommends that you enable 8 Char Strong ID). At this point, no
devices will be able to enroll until the device's serial number or IMEI is
- Add the devices manually
(or import) from the
Devices tab using the device's serial number or
IMEI, which will generate a Strong ID for the device.
- When a user is ready to
enroll, the user needs to call their administrator and give their Serial/IMEI,
so the administrator can provide the Strong ID from the device properties.