Product Documentation

To enroll a Windows Phone 8 device

Dec 21, 2015
In order to enroll a Windows Phone 8 device in Device Manager, users need their Active Directory or internal network email address, password, and the server web address for the Device Manager server. Then, they follow this procedure on their devices to enroll.
Note: If you plan to deploy apps through the Windows Phone company store, before your users enroll, make sure that you have configured an Enterprise Hub policy (with a signed Citirx Worx Home Windows Phone 8 App 'CitrixWorxHome').
  1. On the main screen of the Window 8 phone, tap the Settings icon.
  2. Tap company apps.
  3. On the company apps screen, tap add account.
  4. On the next screen, enter an email address and password and then tap sign in.  If autodiscovery is configured for your domain, the information requested in the next several steps is automatically populated. Proceed to Step 9. If autodiscovery is not configured for your domain, continue with the next step.
  5. On the next screen, enter the web address of the Device Manager server, such as: https://<xenmobile_devicemanager_server>:<portnumber>/<instancename>/wpe. For example: https://mycompany.mdm.com:8443/zdm/wpe.
    Note: The port number has to be adapted to your implementation, but should be the same port that you used for an iOS enrollment.
  6. Enter the user name and domain if authentication is validated through a user name and domain.
  7. Tap sign in.
  8. If a screen appears noting a problem with the certificate, the error is due to the use of a self-signed certificate. If the server is trusted, tap continue. Otherwise, tap Cancel.
  9. When the account is added, you have the option of selecting 'Install company app or Hub. If your administrator has configured a Company App store, select this option and then click done. If you deselect this option, in order to receive the Company app store, you will need to re-enroll.
  10. On the Account Added screen, tap done.
  11. To force a connection to the server, tap the refresh icon. If the device does not manually connect to the server, Device Manager connects to the device every fifteen minutes.
  12. To unenroll, tap the trash can icon.