Product Documentation

To add an external iOS app

Dec 21, 2015

For those iOS apps that are must have, or that you would like to recommend to your iOS users, you can define an iOS app definition and then push the app to your users' devices. When your users open the Connect app on their device and tap the Applications folder, they can down the app to their devices.

In order to add an external iOS app to Device Manager, you will need the complete URL to the app from the iTunes app store.
  1. In the Device Manager web console, select the Applications tab.
  2. From the New menu select New > External iOS App.
  3. In the Add an external iOS application dialog box, enter the following information:
    1. Specify the URL with a link to the Apple App Store.
    2. Click Go to validate the URL link and retrieve application information.
    3. Next, you can optionally select one or both of these app security policies (under the app description):
    • Remove App When MDM Profile is Removed. To ensure that certain any external apps (those not developed by your organization) are only installed on a devices that are managed by your IT department, you can choose to remove a pushed app on iOS device if the user removes their MDM profile.
    • Prevent App Data Backup. Before you push an iOS 5 app to an iOS device, you can select the Prevent Backup of App Data setting, which will prevent allowing the user to backup a specified app either on their computer (via iTunes) or through iCloud.
  4. If the app is licensed by the Apple Volume Purchase Program (VPP), then you will see a second tab in the dialog labeled VPP Licenses. To import your VPP license file for this app, select the VPP Licenses tab. (If the app you are defining is not licensed by VPP, then you can skip to step 9.)
  5. Click Import a License File.
  6. In the Import a License File dialog box, click Choose File to select your VPP license file for the app.
  7. Next, from the Country drop-down list, select a country code for the country where the app was developed or localized to. For example, if the app was developed for a French audience, then choose France.
  8. Next, click Read a license file to import the file.
  9. Click Confirm Import.
  10. Click Add. The external iOS app definition is added to Device Manager. You can add as many apps or app definitions as you want to push to your users' devices. These apps can be pushed to users' devices when add them to a deployment package