Product Documentation

Report Types

Dec 21, 2015

You can view the following report types in Device Manager.

Session Reports (Connection Logs)

This report is a summary of mobile device activity. It includes total usage per user and overall data compression ratio.

The connection logs can contain a large amount of data. The date is created over a period of time by the Device Manager server and it is stored in the Device Manage repository database. Citrix recommends that you limit the use of connection logs to processing of small datasets to avoid impacting the performance of the Device Manager server.

Content reports, which are part of session reports, provide a summary of total data usage for a specified period of time. You create this report by using a custom date range. The report includes:

  • List of users connected to the Device Manager server. You can view details of a specific user in the list.
  • Real volume passing through this Device Manager server.
  • Data traffic optimized by the Device Manager server.
  • Percentage of data compression achieved by the Device Manager server or Agent software for all data streams (incoming raw data as opposed to actual data transmitted over-the-air).

Other Reports

In addition to session reports, you can also view the following reports:

  • Administrator operations. Summarizes administrator activity, including insertions, updates and deletions of any resources in database.
  • Groups, users, and roles summary. Summarizes the list of groups, roles and users defined in the Device Manager server, and reports the modification and creation dates of these elements. This report provides an administrative overview of all users, roles and groups creation and modification data, and is meant to assist in the administrative side of your mobile IT infrastructure.
  • Device software report. Provides a summary of the installed applications within the mobile device environment.
  • Hardware inventory report. This report summarizes the mobile device asset base by hardware property - such as operating system, operating system version, platform, or device type.
  • Deployment rule report per device. This report summarizes package deployments for each device. State refers to the deployment state; specify All states, Pending, Successful, Failed, or Not applicable.
  • Deployment rule report per package. This report summarizes package deployments for each package. State refers to the deployment state; specify All states, Pending, Successful, Failed, or Not applicable.
  • Jailbroken or rooted revices. Lists jailbroken iOS devices and rooted Windows, Android, and Symbian devices.
  • Inactive devices. Lists devices that are inactive.
  • Device enrollment. Lists devices enrolled during a specified period of time.
  • Device distribution. List of devices owned by employees or by your organization.
  • Blacklist and whitelist application compliance report. This report provides three options for device compliance reporting:
    • Blacklisted apps shows devices with apps that are not allowed and are installed on the user device.
    • Non-whitelisted apps shows devices with apps installed on the device that are not on the whitelist.
    • Missing whitelisted apps shows devices that do not have all the whitelisted apps present.