Product Documentation

Migrate users between StorageZones

Oct 07, 2015

ShareFile offers a variety of storage options, including Citrix-managed cloud storage in multiple worldwide locations as well as storage that you manage with ShareFile StorageZones Controller. The User Management Tool enables you to migrate ShareFile users, based on their membership in AD groups or Organizational Units (OUs), between StorageZones.

  1. In the User Management Tool, click the Zones tab.
  2. In the Active Directory listing, select the group or OU containing the users you want to migrate.

    The group or OU that you select does not need to correspond to an existing rule. You will have the option to remove individual users from the selection.

    A list of AD users who already have ShareFile accounts appears.

  3. Choose a StorageZone from the drop-down menu above the list of users.

    The User Management Tool selects each user who is not already in the zone you chose.

  4. As needed, change the user selection by selecting or clearing individual check boxes. To clear all check boxes, click Clear All.
  5. To start the migration, click Apply.

    The User Management Tool schedules the data migration and lets you know that the zone has been changed for the user accounts. The data migration is transparent to users and can take days or weeks to complete, depending on the amount of data.