Product Documentation

System requirements

Oct 07, 2015

Supported operating systems:

  • Windows Server 2012 R2
  • Windows Server 2012
  • Windows Server 2008 R2
  • Windows Server 2008
  • Windows 8
  • Windows 7


  • .NET Framework 4.5

    For best performance, install .NET Framework on a domain-joined machine or VM.

  • Minimum monitor resolution of 1024 x 768
  • Available employee user licenses for each new user account to be added by the User Management Tool

ShareFile administrative and user permissions

Permission Required to:
Configure single sign-on settings Use the User Management Tool

Also required to allow users to log on with AD credentials when single sign-on is configured.

Manage employee users Create users
Note: Although not directly required by the User Management Tool, the user permission "Manage client users" is a prerequisite for the permission "Manage employee users."
Edit shared distribution groups Create groups
Select storage zone for root-level folders Set a zone for a user

Active Directory accounts

  • Connections to the AD domain used to create users and distribution groups in ShareFile require an AD user account that has full read permission on the AD domain.
  • Active Directory accounts must have these required attributes:
    CN Ldap-Display-Name
    E-mail-Addresses mail
    ms-DS-Phonetic-First-Name msDS-PhoneticFirstName
    ms-DS-Phonetic-Last-Name msDS-PhoneticLastName
    Object-Guid objectGUID
    SAM-Account-Name sAMAccountName (used before Windows 2000)
    User-Principal-Name userPrincipalName