Reference Architectures

Introduction In this guide, we walk you through designing a Citrix virtualization system on GCP. As the journey progresses, we discuss the implications of the decisions you need to make, and curating more reference resources along the way. This guide is a living document. Be sure to bookmark it and check back periodically to see how things change over time. We start by reviewing the common design patterns for Citrix virtualization technologies on Google Cloud. Some think of these 'design patte

Audience This document is intended for technical professionals, IT decision makers, partners, and system-integrators. This allows the administrator to explore and adopt Citrix App Layering to aid with managing the delivery of images and applications to their end users. The reader must have a basic understanding of Citrix products, image management services, and application virtualization concepts. For more information on image management, refer to the reference architecture on Citrix Tech Zone.

Overview Citrix Application Delivery Controller (ADC) Global Server Load Balancing (GSLB) is a DNS-based solution which describes a range of technologies to distribute resources around multi-site data center locations. This document describes the deployment topology and configuration architecture needed to set up GSLB between multi-sites where Citrix Virtual Apps and Desktops StoreFront servers are load-balanced by Citrix Gateway and Citrix ADC. Fundamental Design Factors The following includ

Overview Citrix Application Delivery Management (ADM) is a centralized management solution. It simplifies operations by providing administrators with enterprise-wide visibility and automating management jobs that are getting ran across multiple instances. You can manage and monitor Citrix application networking products including Citrix Application Delivery Controllers (ADC) MPX, VPX, SDX, CPX, BLX, Citrix Gateway, Citrix Web Application Firewall (WAF). You can use ADM to manage, monitor, and t

General Data Protection Regulation (GDPR) Overview GDPR is a set of data privacy rules that apply broadly to both companies in the European Union (EU) in addition to any company globally that collects and uses data pertaining to EU residents. The GDPR went into effect on May 25, 2018 and includes several chapters which are further broken down into numbered “articles” or subsections that we will refer to in this document. These articles describe the specific requirements applicable to the handli

Audience This document is intended for technical professionals, IT decision-makers, partners, and system-integrators. This document also allows the administrator to explore and adopt the Citrix Analytics service with other Citrix portfolio products. Citrix Analytics enhances the security of an organization’s Citrix environment by efficiently monitoring and managing the risk factors. The reader need to have a basic understanding of Citrix portfolio products and solutions. Objective of this docu

Overview When Covid-19 occurred, it forced all of Worldwide Co. employees to work remotely. Worldwide Co. office users typically worked from a corporate-owned PC associated with their cube/office. Worldwide Co. quickly deployed Citrix DaaS to allow users to securely access their work PC from home using Remote PC Access. During the 2020 pandemic, Worldwide Co. realized that employees in certain roles were equally or more productive working from home than at the office. Therefore, they wanted to

Audience and Objective This document is intended to help Citrix partners and customers understand the most critical design decisions necessary to successfully deploy Citrix virtualization technologies on Amazon's public cloud. It is not meant to be a "How-To" reference - Citrix considers those Deployment Guides, and they are now delivered and maintained separately from Reference Architectures. In this document, we use the Citrix Architectural Design Framework to organize and present the leading

Introduction This guide assists with the Architecture and deployment model of Citrix DaaS on Microsoft Azure. The combination of Citrix Cloud and Microsoft Azure makes it possible to spin up new Citrix virtual resources with greater agility and elasticity, adjusting usage as requirements change. Virtual Machines on Azure support all the control and workload components required for a Citrix DaaS deployment. Citrix Cloud and Microsoft Azure have common control plane integrations that establish i

Introduction The purpose of this document is to provide design and architectural guidance for Citrix Service Providers (CSPs) looking to use the Google Cloud Platform (GCP) as a Citrix DaaS resource location with the Managed Service for Microsoft Active Directory. This document does not intend to provide step-by-step guidance on how to deploy Citrix DaaS for CSPs. It assumes understanding of the CSP Virtual Apps and Desktops Reference Architecture, which provides in-depth design and deployment

Architecture Azure Active Directory Domain Services is a fully managed Active Directory service on Microsoft Azure. Not to be confused with Azure AD, which is a cloud-based identity and authentication service for Microsoft services, Azure AD Domain Services (ADDS) provides managed domain controllers. Azure ADDS includes enterprise features like domain-join and group policy. While Azure AD leverages modern authentication and authorization protocols like OpenID Connect and OAuth 2.0, Azure ADDS u

Audience This document is intended for technical professionals, IT decision-makers, partners, and system-integrators. This document also allows the administrator to explore, and adopt Citrix DaaS Standard for Azure to provide cloud-based workspaces to their employees. The reader must have a basic understanding of Citrix products, Citrix Cloud, and Microsoft® Azure services. Objective of this document This document comprises of a technical overview, architectural concepts, and adoption methodo

Citrix Endpoint Management Overview Citrix Endpoint Management simplifies device and app management with a comprehensive, unified endpoint management solution. It also enables anywhere, any-device access to everything people need to be productive - including intelligence features that guide and automate work. There are also cloud management options for Citrix Virtual Apps and Desktops. Citrix Endpoint Management is available as a service in Citrix Cloud that removes the need for the customer to

Audience This document is intended for IT decision makers, consultants, solution integrators, cloud engineers, and CSP Partners seeking to deploy or migrate an existing multitenant Citrix Virtual Apps and Desktops environment to the multitenant Citrix Cloud. Executive Summary The Citrix Service Provider Reference Architecture on Citrix Cloud uses a next-generation cloud service delivery approach that guides deployment architectures that scale quickly while increasing user-centric mobility for

Introduction The purpose of this document is to guide Citrix Service Providers (CSPs) implementing the Citrix Virtual Apps and Desktops Service (CVADS) with Citrix Workspace and multiple Identity Providers (IDPs). Support for multiple IDPs with Citrix Workspace is achieved via the utilization of Citrix ADC nFactor Authentication. This document isn't intended to provide step-by-step guidance on how to deploy the Citrix Virtual Apps and Desktops service for CSPs. It assumes understanding of t

Overview Contact Centers are vital when it comes to customer interaction and satisfaction. Often customer service agents are the “face” of a company and represent the only interface between a company and its customers. Contact centers during the pandemic saw average handle, queue, and hold times increasing which made it frustrating for customers. Meanwhile, contact centers face high employee turn-over. Employee turn-over causes an increase in cost as each new agent needs to be set up and traine

Overview The IT industry has already started moving beyond legacy single-factor authentication to increase security through better credential methods for enabling remote access to internal resources. The organizations are adopting modern authentication approaches, mostly SAML (Security Assertion Markup Language) based, to enable secure access to the internal services. Modern authentication is a framework of identity management that offers more secure user authentication and authorizati

Audience This document is intended for Citrix technical professionals, IT decision makers, partners, and architects who want to explore image management services with Citrix Virtual Apps and Desktops either in on-premises or cloud environments. The reader must have a basic understanding of Citrix products, hypervisors, and cloud frameworks. Objective of this document This document provides an overview of product functionality and design architecture for an image management environment to ensu

Overview CompanyA has always used Monolithic architectures to develop system applications predominantly hosted on-premises. They have suffered from issues with uptime and inconsistent performance, particularly for remote users, which was exacerbated during the pandemic. As part of their effort to move to the cloud, they intend to use a Microservices architecture. This architecture allows them to develop new applications with greater resiliency and scalability. CompanyA decided to build a pair

Overview This guide assists with the architecture and deployment models associated with a hybrid deployment of Citrix Virtual Apps and Desktops (CVAD) and Citrix Desktop as a Service (DaaS) and a multi-cloud deployment across multiple public cloud providers. With Citrix’s renewed focus on hybrid environments and Universal subscription, this opens up the door for different kinds of environment configurations across both our on-premises Citrix Virtual Apps and Desktops and Citrix Cloud platforms

Audience This document is intended for Citrix technical professionals, IT decision-makers, partners, and consultants who want to deliver unified communication solutions in a Citrix virtualized environment. The content is relevant with both on-premises and public cloud architectures. The reader should have a basic understanding of the Citrix app and desktop virtualization offerings in addition to unified communications solutions. For more information on Citrix Virtual Apps and Desktops, refer

Overview CompanyA provides remote access to a small subset of its overall user base. These end users, who are part of a hybrid and distributed workforce, use bring-your-own (BYO) devices to access internal and cloud resources. Resources include client-server apps (virtual apps and desktops), internal web, and SaaS apps that must be protected when accessed from untrusted devices. CompanyA's remote access policy has led to greater efficiency for its hybrid and distributed workforce. However, the

Overview of Remote PC Access The Citrix Remote PC Access solution enables end users to securely access their physical windows desktops and laptops in their office from anywhere and from any device using the full stack of HDX capabilities for the best user experience. The Virtual Delivery Agent (VDA) which is installed on the office PC, registers its states with the Cloud Connector (Citrix Cloud) or Delivery Controller (on-premises). It allows administrators to manage the physical PCs within th

Audience This document is for Citrix technical professionals, IT decision makers, partners, and security consultants who want to explore and adopt the Citrix Cloud service of Secure Private Access. The reader must have a basic understanding of Citrix products, security, and Citrix Cloud frameworks. For more information on Citrix Cloud and its services, see the official product documentation for Citrix Cloud. Objective of this document This document provides a technical overview and architectu

Audience This document is intended for technical professionals, IT decision-makers, partners, and system-integrators. This document also allows the administrator to explore, and adopt a Citrix ITSM adapter service with ServiceNow. The ITSM service helps to automate, monitor, and manage Citrix Virtual Apps and Desktops environments seamlessly and easily. The reader should have a basic understanding of ITSM and ServiceNow workflows. Objective of this document This document covers a technical ov