The Device Manager
Dashboard provides an interactive, high-level view of devices. Each section of
the Dashboard displays a unique view of the devices you manage. You can use the
Dashboard to do the following:
- Perform actions on
devices. When you enable actions in a Dashboard widget, you can perform
actions on multiple devices represented in a chart; for example, sending
notifications to a set of devices on a particular platform.
- View charts. Charts
show representations of devices in your environment, enabling you to view
different groupings of the devices. For example, the Devices by Platform chart
shows all of your managed devices by platform type. When you click a section of
the chart by platform, the chart changes to show different platform versions
for each operating system. If you want to view the devices that are running
Android version 3.2 or 3, for example, you can click the slice that displays
those operating system versions, and then the
Devices tab appears showing only those devices
running that version. The chart types you can view are as follows:
To change the Dashboard chart type, click the gear icon on the
lower-left of the report widget and then click a view.
- Devices by platform.
Displays managed and unmanaged device platforms.
- Managed devices by
platform. Displays device platforms for all devices that are managed by
- Unmanaged devices by
platform. Displays devices that are not currently managed by Device
Manager. Unmanaged devices appear in this chart if, for example, you perform a
revoke, wipe, or selective wipe on the device; the device has an agent
installed on the device, but the device is not enrolled, or; the device has an agent
installed on it but the user profile or corporate certificate has been removed.
- Device by Secure Mobile
Gateway status. Displays the number of devices by Secure Mobile Gateway
status: Blocked, Allowed or Unknown. You can click the bars to break down the
data by platform.
- Devices blocked by
reason. Displays the number of devices blocked by Secure Mobile
Gateway, grouped by reason for the block, such as devices that have blacklisted
apps installed, devices that have been rooted, and so on. You can click the
bars to break down the data by platform.
- Device ownership.
Displays the number of devices according to ownership, such as,
corporate-owned, employee-owned, or unknown ownership.
- Android Touchdown license
status. Displays the number of devices that possess a TouchDown license.
- Failed package
deployments. Displays the total number of failed deployments per
package. Only packages with failed deployments appear.
- Devices by carrier.
Clicking the bars provides a further breakdown by
- View Dashboard alerts.
Alerts show you updates about the following device statuses:
- New enrollments
- Non-compliant devices
- Inactive devices
- Secure Mobile Gateway
- Number of full and
selecting device wipes in the last 24 hours
- Pending wipes
- Send notifications. For
example, you may want to notify specific device users about an Internet virus
that could affect some Android users.
You can customize
the Dashboard to show exactly the information that is most relevant to your
needs. You can create up to four different Dashboard views. Each dashboard
configuration is saved on a per-user basis. To view the Dashboard, click
Dashboard on the Device Manager web console.