Product Documentation

Providing Access to Worx and Mobile Apps

May 24, 2014

You can give users access to Worx and mobile apps on iOS and Android devices from Device Manager and App Controller. In Device Manager, you can deploy apps to devices by using deployment packages for iOS and Android. You can upload native, IPA, APK, and wrapped MDX files to App Controller for publication to Worx Home and the Worx Store. In addition, if users click an app in the Worx Store that requires payment, the Apple App Store or Google Play store opens depending on the app type. Users can then pay for and then download and install the app to their device.

Citrix provides the MDX Toolkit so that you can wrap a mobile app for iOS or Android with Citrix logic and policies. The tool can securely wrap an app that was created within your organization or a mobile app made outside the company. After you wrap the app, you can upload the secure app to App Controller where you define settings and policies. You can also wrap WorxMail and WorxWeb with the MDX Toolkit.

Users can access mobile apps from Worx Home. If you deploy StoreFront in your network, you can configure App Controller to send application lists to StoreFront. When users log on with Receiver, they can start, download and install mobile apps onto the device.

Worx Home enables your users to enroll their devices into XenMobile for device management, and serves as both an enterprise app delivery mechanism and a support tool (chat or email). When Worx Home is installed on the user device, users have access to WorxMail, WorxWeb, and other mobile apps to which you provide access.

Delivering Worx Mobile Apps

Worx mobile apps allow you to manage devices and gain enterprise security through data encryption, password authentication, or an application-specific micro VPN.

You can distribute wrapped apps to the Worx Home app store, and then manage the apps by policies you set, as well as help to ensure that data in the apps is encrypted and secure.

You can provide secure email in WorxMail, and allow users to save email attachments from company emails into ShareFile. ShareFile extends the capabilities of the Worx mobile suite, providing secure data storage and access from users' devices, and ensuring that your company data does not fall into the wrong hands - or get lost.

You an directly launch and dial GoToMeeting sessions from calendar invites, set custom Out Of Office replies, export contacts to your phone, and more.

You can provide secure browsing with WorxWeb, ensuring that your users can access intranet sites, web and SaaS apps, and ensure that specific sites are blocked or allowed.

GoToAssist also connects with Worx Home to provide remote support capabilities from Worx Home.

Configuring Settings in App Controller

When you upload an app to App Controller, you can configure the following settings:

  • Excluded devices. If you exclude devices, you enter the manufacturer's name and the model of the device. For example, you enter iPad, iPhone, or Samsung HTC Galaxy. You do not need to enter the version number of the device, such as iPad 3.
  • Categories. When users log on, they receive a list of available apps. By using categories, you can sort apps that allow users to access only the apps you want.
  • Roles. When you configure the app, you can use Roles to define the list of users who can use the app.
  • Workflows. When you enable a workflow for the app, you can select the individuals who need to approve the app account.
  • MDX policies. You configure authentication, device security, encryption, app interaction and access, and network access policies for MDX mobile apps.

    You can configure a policy for an MDX app to specify that users authenticate through a particular NetScaler Gateway appliance before they open the app. In doing so, users are asked to enter additional credentials, such as a personal identification number from a token.

    For more information about app policies, see the following topics: