Product Documentation

Role Permissions: Customers, Services, User Services, Users

Jun 05, 2015
Updated: 2013-05-11

This topic describes the settings used for defining a security role's access to customers, services, and users in the control panel. These settings appear in the Role Permissions section of the Role Management screen. To access the Role Management screen, select Configuration > Security > Security Roles and then create or select the security role you want to configure.

For information about role settings for accessing menus, pages, and reports, see Role Permissions: Menus, Pages, Reports.

On the Customer, Services, User Services, and Users tabs, you can expand certain permissions and apply more detailed permissions. For example, on the Customers tab, you can expand the Read permission and select additional permissions such as Name, Contact Detail, and Billing Identifier. On the Services and User Services tabs only, you can use the Filter drop-down list to apply selected permissions to a specific service or to all services in your deployment.

You set permissions for each function by clicking the Access selector next to the function. The Access selector changes to denote one of the following permission levels:
Access Type Access selector symbol Access description
None selected No access to the function.
Customer The function is permitted for the selected customer. For example, the User Services permissions of Read, Update, and Provision for the My Services Management security role are set as Customer. This setting indicates that the administrator user with the My Services Management role can perform that function on its customer only.
Sub Customer The function is permitted for the subcustomer of the selected customer. For example, if the User Services permissions of Read, Update, and Provision for a security role are set as Sub Customer, users with this role can perform the function on the customer's subcustomer (but not on the customer).
Customer and Sub Customer The function is permitted for the selected customer and related subcustomer(s). For example, if the User Services permissions of Read, Update, and Provision for a security role are set to Customer and Sub Customer, users with this role can perform the function on the customer and its subcustomer(s).

After you finish modifying the security role, click Save.

Permission reference

Available Function Customers Services User Services Users
Filter   X X  
Create X     X
Read X X X X
Update X X X X
Delete X     X
Enable/Disable X     X
Provision X X X X
Deprovision X X X X
Reset X X X X
Reports X X   X
Email Content   X    
API Access X      
System Content X      
Full Logging X      
Change Domain Ownership X      
Manage Brands X      
Manage System Brands X      
Copy       X
Impersonate       X
Account Management       X
Credential Management       X
Password Management       X
Manage Security Questions       X
Email Management       X
Role Management       X
Administrator Management       X
Service Provider X X   X