If you need to create users that have similar settings, you can use a template to create these users quickly. When you create the template, you specify the user settings, including security roles, and the services to be provisioned when the template is used. To create a new user, you select the template you want to use and then click New User from the User Functions dialog box. The user details from the template are copied to the new user.
Templates are customer-specific; that is, they are accessible only to the administrator of a particular customer's account. For example, a customer administrator cannot view or use the templates of a parent reseller, and the reseller cannot view or use the templates of any of their customers.
Templates are stored in the system database as users. You can access existing templates from the Users page of the control panel. Under Advanced Search, enter search criteria and select the Template user type.
After the new user is provisioned, ensure the user's provisioning status appears with a green indicator for all services. Services that appear with a blue indicator require additional configuration.