- Synchronize Exchange contacts and distribution groups in a remote domain
- Re-configure AD Sync for Customer Changes
If the administrator who installed the AD Sync client is no longer available, the new administrator must uninstall the AD Sync client from all external domain controllers, re-install the client (which will be associated with the new administrator's account), and restart the domain controllers. The AD Sync service then restarts using the new administrator's account and synchronize all users on the remote Active Directory domains to Services Manager.
When a contact is added to or removed from an Active Directory group, the change is not automatically synchronized with the AD Sync client. To force a synchronization, change a property in the contact. AD Sync detects the change and updates the include group in Services Manager.