Product Documentation

DNS

Jun 05, 2015
Updated: 2013-04-25
  1. Enable the service (top environment level):
    1. From the Services Manager menu bar, select Configuration > System Manager > Service Deployment and then expand DNS.
    2. Click Save.
  2. Enable the service (location level):
    1. Under Service Filter, choose Active Directory Location Services.
    2. If applicable, choose a Location Filter and then expand DNS.
    3. Click Save.
  3. Add the credentials for the DNS service account:
    1. From the Services Manager menu bar, choose Configuration > System Manager > Credentials. The Credentials Overview page appears.
    2. In the credentials table, click Add.
    3. In Username and Password, enter the user name and password of the service account.
    4. Leave Encrypted selected to encrypt the credentials as they are displayed on the page and stored in the database.
      Note: Citrix recommends encrypting credentials when Services Manager is deployed in a production environment. Use plain-text credentials only for debugging purposes.
    5. In Domain, enter the FQDN of the service account.
  4. Enable the server:
    1. From the Services Manager menu bar, choose Configuration > System Manager > Servers.
    2. If the DNS server is not listed, click Refresh Server List.
    3. Expand the entry for the server and verify that Server Enabled is selected.
  5. Assign server roles to each DNS server:
    1. From the Services Manager menu bar, choose Configuration > System Manager > Server Roles.
    2. If applicable, choose a Location Filter and then expand the entry for a server that will host the DNS zones.
    3. Under Server Roles, select DNS, and then click Save. The DNS role is used for both Windows DNS and BIND DNS.
  6. Update service settings as needed:
    1. From the Services Manager menu bar, choose Configuration > System Manager > Service Deployment.
    2. Select Active Directory Location Services and choose a Location Filter, if applicable.
    3. Expand DNS and then click Service Settings.
    4. Configure the following required settings:
    DNS Credentials
    Required fully qualified credentials that have read and write access to the DNS server.
    Is Server 2008 Provisioning
    Select the check box if the DNS server uses Windows Server 2008, 2008 R2, or 2012 for provisioning.
    Primary DNS Server
    Choose the server that hosts the DNS service.
    (Optional) Secondary DNS Server
    Select the check box for each secondary DNS server to be used. All secondary servers regularly perform zone transfers from the primary server to provide redundancy and load balancing.
    SOA Responsible Person
    Enter the email address of the person responsible for administering the domain's Start of Authority (SOA) record.
    Update Method
    Choose WMI (Windows) or UNIX (BIND).
    Zone Credentials
    Choose the fully qualified credentials for managing DNS zones.
  7. To verify the configuration, provision the DNS service to a customer and then go to Services > DNS > DNS Records to create test records. The service is working correctly if no errors occur during record creation.