Product Documentation

Provision the SharePoint 2013 service

Jun 05, 2015
Updated: 2013-10-31

To provision the SharePoint 2013 service to customers

Before provisioning the SharePoint 2013 service to a customer, at least one SharePoint farm and feature pack must be configured (see Configure the SharePoint 2013 service). Feature packs determine the functionality that is available to provisioned users.

Additionally, to enable Services Manager to provision DNS records to the customer when provisioning SharePoint 2013 sites, ensure the DNS service is configured. For domains that are owned by the customer, ensure the DNS service is configured and provisioned to the customer.

Provisioning the SharePoint 2013 service to a customer consists of the following actions:
  • Configure SharePoint resources: This action creates a subscription for the customer to the SharePoint farm you specify. You can specify multiple, different farms with companion feature packs. However, you cannot specify multiple instances of the same farm.
  • Configure SharePoint sites: This action deploys a SharePoint site for the customer using the customer plan, site template, SSL certificate, and URL you specify.
Customer plans determine how the site is configured and saved on the SharePoint 2013 server. Service providers configure the availability of the following plans when they provision the service to customers. All plans support SSL and anonymous authentication.
Customer Site
This site is attached to a Web application that is configured specifically for the customer. If additional sites are configured with the same package, these sites are assigned to the same Web application. This site uses a dedicated content database.
Shared Site
This site is attached to a shared Web application where other customers' SharePoint sites reside. This site uses a dedicated content database.
Dedicated Site
This site is attached to its own Web application. No other SharePoint sites are configure for the Web application pool unless the Web application is manually overridden with the Web application's name. This site uses a dedicated content database.
  1. From the Services Manager menu bar, click Customers > Customer Services.
  2. In Customer Search, find the customer for whom you want to provision the SharePoint 2013 service.
  3. In the services list, click SharePoint 2013 configure resources.
  4. In the SharePoint farm table, click Add and select the farm and companion feature pack to allocate to the customer.
    Note: Changing the companion feature pack affects the features of all sites that are provisioned to a customer. This change can affect the customer's billing for those sites. For example, if a customer has several sites provisioned in a farm with the Foundation feature pack, changing the feature pack to Enterprise will cause the customer to be billed at the Enterprise level for all provisioned sites.
  5. Click Update and then click Save.
  6. In the services list, click SharePoint 2013 create an instance.
  7. Type an instance name that contains no spaces or special characters and click Create. The Instance Setup page appears.
  8. Under Service Plan Configuration, select the appropriate Customer Plan. To customize the plan, click Edit and make the appropriate changes. When you are finished, click Apply Changes.
  9. Under Site Administrators, enter the user names for the users granted full administration rights to the site. These users must be members of the customer's organizational unit in Active Directory.
  10. Under Site Configuration, select the Site Template with which to create the site.
    Note: If no template is selected, no template is configured when the site is provisioned. Before users can access the SharePoint site, the Site Administrator must access the site directly to select a template and configure security groups.
  11. Under Site Address, configure the following settings:
    1. In Type, select the authentication method for accessing the site (HTTP or HTTPS).
    2. In Certificate, select the appropriate site certificate for the customer. This field is available when you select HTTPS as the address type.
      Note: To make a certificate available for provisioning, the certificate must be configured for the customer's use. For more information, see Configure certificates for SharePoint 2013 sites
    3. In Address, type the customer's site name to complete the address. If you select a certificate that is dedicated to the customer, this field is automatically completed.
  12. Click Advanced Settings and perform the following actions:
    1. In Maximum Users, select the Enabled check box and enter the total number of users the customer can provision to the site.
    2. In Billing, ensure the Enabled check box is selected so the service generates charges to the customer.
    3. Click Apply Changes to save your selections.
  13. Click Provision to provision the site to the customer.

To provision the SharePoint 2013 service to users

  1. From the Services Manager menu bar, click Customers and select the customer for whom you want to provision users.
  2. Under Customer Function, click Users.
  3. On the Users page, select the user you want to provision and then click Services.
  4. Expand SharePoint 2013 and select the user plan you want to enable for the user. The user plans available for provisioning are determined by the license of the farm assigned to the customer. For example, if the customer's farm has a Standard license, then only the Standard user plan can be provisioned. However, if the farm has an Enterprise license, both the Standard and Enterprise user plans are available for provisioning. If the farm has a Foundation license, then no user plans are available.
  5. Under Group Membership, select the site groups you want to assign to the user.
  6. Under Role Membership, select the site roles you want to assign to the user.
  7. Configure any of the following settings:
    • Site Administrator: Confers administrator permissions for the site to which the user is being provisioned.
    • Edit Office Web Apps: Enables the user to modify Office documents within the SharePoint site (requires valid Microsoft Office product licenses).
    • Project Web Apps: Enables the user to use Project features within the SharePoint site (requires a valid Project product license).
    Note: The Edit Office Web Apps and Project Web App settings apply to all sites to which the user is provisioned. Therefore, if you enable or disable these settings for a single site that the user can access, these settings are also enabled or disabled for all other sites provisioned to the user.
  8. Click Provision to provision the service to the user.