Product Documentation

Configure Hosted Apps and Desktops offerings

Oct 26, 2015
Updated: 2014-11-17

Before configuring offerings, configure the service.

After you configure offerings, provision the service.

Important: If you use the Hosted Apps and Desktops service with an environment running XenDesktop 7.6, and your Hosted Apps and Desktops version is prior to v11.5.3, then CloudPortal Services Manager will not automatically discover applications and desktops that are contained in custom folders.  With this configuration, all offerings must reside in the default (root) application folder.  This limitation is resolved with version 11.5.3.

Configure the applications and desktops in the backend

Before offerings will be available within CloudPortal Services Manager, they must be configured in the backend first.

  • For XenApp and App Orchestration, created applications are automatically picked up by the Hosted Apps and Desktops service.
  • For XenDesktop, you must add one of the following prefixes to the application and desktop names and the Delivery Groups that reference them, in order for them to be picked up by the Hosted Apps and Desktops service. (Use Citrix Studio to add the prefixes.)
Prefix Description

_Offer_

Will be offered in both shared and isolated isolation modes

_Offer_Isolated_

Will be offered in only isolated mode.

_Offer_Shared_

Will be offered in only shared mode.

To configure Citrix application and desktop offerings

  1. From the Services Manager menu bar, click Services > Hosted Apps and Desktops > Offering Management.
  2. Select the Citrix Apps tab. Use the Search offerings and Filter by fields to tailor the display of available offerings, as needed.
  3. Select one or more offerings and then click Configure.
  4. You can:
    • Specify a display name, description, price, cost, and code (for integration with third party billing systems).
    • Indicate if this offering will be allocated as a default - When this option is enabled, the offering appears in the list of available applications and is selected by default for provisioning to a new user, customer, or reseller.
    • Marked as private - When this option is enabled, the offering can be assigned to a single customer; it does not appear in the list of available applications unless the customer is the owner. If the offering is already in use, this option is not available.
    If you select more than one offering, you cannot configure a display name or description.
  5. Click Save.

You can unconfigure an offering, if it is unused. Select it and then click Unconfigure.

To configure non-Citrix application or resource offerings

  1. From the Services Manager menu bar, click Services > Hosted Apps and Desktops > Offering Management.
  2. Select the tab for the offering type: Non-Citrix Apps or Resources. Use the Search offerings and Filter by fields to tailor the display of available offerings.
  3. To add an offering, click New.
  4. Under New offering, you can:
    • Provide directory name guidance: allow Services Manager to generate a directory name (default), specify a custom directory name, or specify an existing directory.
    • Specify a display name (to replace 'New offering'), description, price, cost, and code (for integration with third party billing systems).
    • Indicate if this offering will be allocated as a default - When this option is enabled, the offering appears in the list of available applications and is selected by default for provisioning to a new user, customer, or reseller.
    • Marked as private - When this option is enabled, the offering can be assigned to a single customer; it does not appear in the list of available applications unless the customer is the owner. If the offering is already in use, this option is not available.
  5. Click Save.

To edit an offering, select it and then click Edit. You can edit all the configured items except the directory. If you select more than one offering, you cannot configure the display name or description.

To remove an offering, select it and then click Delete. When prompted, confirm the deletion.