Product Documentation

Lync Enterprise 2010 and Lync Hosted 2010

Jun 05, 2015
Updated: 2014-11-20
Deploying Lync 2010 services involves the following tasks:

The Lync Enterprise and Lync 2010 for Hosting web services are installed on the Lync Front-End servers in your environment that you want to make available for provisioning unified communication services to customers. You can install the Lync web services using the graphical interface of the Services Manager installer or through the command line. After the installation process finishes, you can enable the service and continue configuration through the control panel.

For more information about requirements for deploying the Lync Enterprise 2010 and Lync Hosted 2010 services, refer to Plan to deploy Lync Enterprise and Lync Hosted services.

To install the Lync Enterprise web service using the graphical interface

The Services Manager installer enables you to install the Lync Enterprise web service. The installation process includes preliminary configuration to create the web service account and IIS application pool, and define the service port.

This task assumes the Services Manager installer is running and the Select Deployment Task page is displayed.

  1. On the Select Deployment Task page, select Install CloudPortal Services Manager.
  2. On the Install CloudPortal Services Manager page, select Add Services.
  3. On the Add Services page, select Install Services.
  4. Accept the License Agreement and then click Next.
  5. On the Select Web Services page, select Lync Web Service or Lync Hosted Web Service, and then click Next.
  6. On the Review Prerequisites page, review the list of software that will be installed to support the web service and then click Next.
  7. On the Ready to Install page, review your selection and then click Install.
  8. After the installation finishes, click Finish.
  9. On the Installed Services page, click Configure next to the Lync web service list item.
  10. On the Configure IIS page, enter the following information and then click Next:
    • Auto-generate credentials: Select this check box to allow the Configuration Tool to generate service account credentials automatically.
    • User name: Enter a user name for the Lync web service account. The default user name is csm_lync_svc. This field is unavailable when you elect to auto-generate credentials.
    • Password: Enter a password for the Lync web service account. This field is unavailable when you elect to auto-generate credentials.
    • Create if doesn't exist: Leave this check box selected to allow the web service account to be created if it does not already exist in Active Directory.
    • Service port: Enter the port used by the Lync web service. The default port is 8095.
  11. On the Summary page, review the configuration information. If you want to change anything, return to the appropriate configuration page. When the summary contains the settings you want, click Next. The Configuration Tool configures the Lync web service and displays progress.
  12. Click Finish and then click Exit to close the Configuration Tool.

To install the Lync Enterprise or Lync 2010 for Hosting web services from the command line

Before installing the Lync web services, ensure the following pre-requisites are met:
  • You have installed .NET Framework 4, located in the Support folder of the Services Manager installation media, on the Lync Front-End server.
  • You have created the Lync web service account in Active Directory.
  • The Lync Front-End server allows inbound connections from the Services Manager Web server on the appropriate port. By default, this port is 8095.
When you install the Lync web service from the command line, you perform two actions:
  • Install the web service and create the required Services Manager directory where the web service resides.
  • Perform initial configuration of the web service using the Configuration Tool.
  1. On the Lync Front-End server, log on as an administrator.
  2. Open a command line window and navigate to the CortexSetup directory on the Services Manager installation media.
  3. At the command prompt, enter one of the following commands:
    • CortexSetupConsole.exe /Install:LyncEnterprise
    • CortexSetupConsole.exe /Install:LyncHosted
    The Setup Tool installs the web service and returns the command prompt.
  4. At the command prompt, enter install-locationServicesLyncWSConfigurationLyncServiceConfigConsole.exe and specify the following properties:
    Property Description
    /UserName:username User name for the Lync service account. This parameter is optional if you are using /GenerateCredentials.
    /Password:password Password for the Lync service account. This parameter is optional if you are using /GenerateCredentials.
    /ServicePort:port Inbound port to be used and added to the CortexServices web site. Default = 8095
    /AutoCreateUser:True | False Optional. Create the service account in Active Directory.
    /GenerateCredentials:True | False Optional. Generate a password for the service account.

    Install-location denotes the web service installation directory on the local computer. The default directory is C:Program Files (x86)CitrixCortex.

    The Configuration Tool performs initial configuration of the web service and returns the command prompt.

Sample command string

The following command performs the initial configuration of the web service.
install-locationServicesLyncWSConfigurationLyncServiceConfigConsole.exe /UserName:lync_svc_acct /Password:password /ServicePort:8095

When the installation process is finished, log on to the control panel and configure the web service. For instructions, see To configure the Lync Enterprise 2010 service or To configure the Lync 2010 for Hosting service.