You can manage the events generated on all your devices from the Command Center console. You can set a time interval for which you want Command Center to poll the events. You can assign alarms to Command Center users to analyze and resolve them. You can also print the list of events and alarms for analysis, or save the list of events and alarms to a file on your local system.
This topic includes the following details:
You can assign alarms to Command Center users who can analyze these alarms and resolve them.
You can view and manage the alarms assigned to you. You may resolve the alarms, or you may unpick the alarms and assign them to other users. When you unpick an alarm, it becomes available for assignment to other users.
You may want to print a hard copy of the list of events or alarms.
You can save a list of events and alarms to your local system in CSV format.
Command Center assigns severity to the events based on default configuration. However, you can reassign severity levels to events that are generated for the devices on the Citrix network. You can configure severity for both generic and enterprise-specific events. You can define the following types of severity levels: Critical, Major, Minor, Warning, Clear, Info, and Unknown.
If you have resolved an alarm or an alarm is no longer valid, you can either clear or delete that alarm.
After the alarms are cleared, the severity level of each alarm is green.