a factory reset, back up all the data stored on the appliance, including the
NetScaler instances provisioned on the
appliance. Citrix recommends that you store the files outside the
appliance. Performing a factory reset terminates all current client sessions
with the Management Service, so you have to log back on to the Management
Service for any additional configuration tasks. When you are ready to restore
the data, import the backup files by using the Management Service.
You also have the option to reset while retaining the current IP addresses of
the Management Service and XenServer or to reset with the default IP addresses
of the Management Service and XenServer. In either case, the software
automatically performs the following actions:
- Deletes NetScaler
- Deletes SSL certificate
and key files.
- Deletes license and
technical archive files.
- Deletes the NTP
configuration on the appliance.
- Restores the time zone to
- Restores prune and backup
policies to their default settings.
- Deletes the Management
Service image and documentation files.
- Deletes the NetScaler
image and documentation files.
- Deletes all XVA images
except the last image file that was accessed on the appliance.
- Restores default interface
- Restores the default
configuration of the appliance, including default profiles, users, and system
- Restores default IP
addresses for XenServer and the Management Service.
- Restores default passwords
for XenServer and the Management Service.
- Restarts the Management